Hi Guys,
After some advice and some previous experience if possible.
So I was dead set on getting the dealer to do my annual servicing and just have a 5k oil change in-between at my specialist. I wanted Audi to do it so I could retain the FASH and ensure that any warranty got through smoothly, not that problems which the car currently has are being dealt with anyway. The annoying thing is I know my specialist will do a better job and I can let them go and drive the car without walking around on pins.
I have been going back and forth with Audi for a week now, they want £311 for the oil change with parts and oil. I wanted to supply my own Millers Racing Oil which is better quality and saves money (has the correct Audi 504.00 spec on the jack). The price has been reduced to £190, but I also have to supply the oil filter and sump plug as well as sign a disclaimer that if any failure occurs from the parts I supply, I accept liability Which sounds like I'm waving goodbye to my warranty does it not? Might as well stop and get Stage 1 on the way home if I sign any disclaimer.
My specialist has quoted £82 for the labour and filter in comparison. So do I agree to be shafted and just throw money away every time the car has a service, in this case £130 and it's just an interim. But in return I will get an Audi headed invoice in my folder
I've tried the price match game, there are so many holes in the system it will just never work and it's another layer of trickery by Audi.
If I go down the route of independent servicing, has anybody had problems with warranty claims after this? I know they say if you use genuine parts it is valid, but if I am having to sign a disclaimer for parts off of their shelves when I supply them what the hell will be the attitude to somebody else fitting them?!
Like oil changes on the S Tronic box, if I have that done externally chances are Audi will be very unlikely to pay out in my mind.
I've actually been told that the RS3 labour rate is considerably higher than the S3, this is disgusting for Audi as a whole. Am I getting a better graded technician to work on the car?.. no i'm not.
I am really struggling on this on what to do, so I've had to come to the forum for some advice / experience.
On a more positive note the dealer has agreed at the same time to replace some trims that have badly tarnished and aren't covered by warranty as a gesture of goodwill (which is fantastic), the difference in cost between both service providers will cover the cost of the trims so I'm not getting anything for free as far as my wallet is concerned. I thought I'd be playing it safe by going to the dealer for servicing but if I'm signing away my warranty for buying my own parts from their parts counter is it really safe at all?
Thanks,
Matt.
PS: I would like to stress that at no point in time have I singled out this post to a single Audi dealer, it is the whole system I have a problem with like the majority of us.
After some advice and some previous experience if possible.
So I was dead set on getting the dealer to do my annual servicing and just have a 5k oil change in-between at my specialist. I wanted Audi to do it so I could retain the FASH and ensure that any warranty got through smoothly, not that problems which the car currently has are being dealt with anyway. The annoying thing is I know my specialist will do a better job and I can let them go and drive the car without walking around on pins.
I have been going back and forth with Audi for a week now, they want £311 for the oil change with parts and oil. I wanted to supply my own Millers Racing Oil which is better quality and saves money (has the correct Audi 504.00 spec on the jack). The price has been reduced to £190, but I also have to supply the oil filter and sump plug as well as sign a disclaimer that if any failure occurs from the parts I supply, I accept liability Which sounds like I'm waving goodbye to my warranty does it not? Might as well stop and get Stage 1 on the way home if I sign any disclaimer.
My specialist has quoted £82 for the labour and filter in comparison. So do I agree to be shafted and just throw money away every time the car has a service, in this case £130 and it's just an interim. But in return I will get an Audi headed invoice in my folder
I've tried the price match game, there are so many holes in the system it will just never work and it's another layer of trickery by Audi.
If I go down the route of independent servicing, has anybody had problems with warranty claims after this? I know they say if you use genuine parts it is valid, but if I am having to sign a disclaimer for parts off of their shelves when I supply them what the hell will be the attitude to somebody else fitting them?!
Like oil changes on the S Tronic box, if I have that done externally chances are Audi will be very unlikely to pay out in my mind.
I've actually been told that the RS3 labour rate is considerably higher than the S3, this is disgusting for Audi as a whole. Am I getting a better graded technician to work on the car?.. no i'm not.
I am really struggling on this on what to do, so I've had to come to the forum for some advice / experience.
On a more positive note the dealer has agreed at the same time to replace some trims that have badly tarnished and aren't covered by warranty as a gesture of goodwill (which is fantastic), the difference in cost between both service providers will cover the cost of the trims so I'm not getting anything for free as far as my wallet is concerned. I thought I'd be playing it safe by going to the dealer for servicing but if I'm signing away my warranty for buying my own parts from their parts counter is it really safe at all?
Thanks,
Matt.
PS: I would like to stress that at no point in time have I singled out this post to a single Audi dealer, it is the whole system I have a problem with like the majority of us.