Did managed to solve the problem?? I have the same issue.
I ran the VCDS and have a "overheating" code on the tailgate mechanism. Since my car is from 2015 i thinking that it might have collected some dust and i am looking for the tailgate scheme to disassemble the back pillars and check it...
I had the same issue exactly has you all described yours . The problem with mine was in the handle.
Inside the handle there's a plastic hinge that's where you press to touch the opening switch. And my hinge was broken on one side and was loose on that side. So i still don't know why but just...
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