Car play keeps switching when I’m listening to radio
- Thread starter Jason1987
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When it does it, I see CarPlay comes up on the screen of my phone so I assume there was a CarPlay setting on my phone but I can’t see anything
I have the same issue. MMI shows randomly "smartphone interface deactivated", then it reconnects and throws the CarPlay on. That only seems to happen while the radio is active. There seems to be no solution to it at the moment, I've asked the dealer to look at it few times when the car was in there for another reasons. They reinstalled some part of the software but it didn't help. Have to hope they fix it in some software update, but there hasn't been one for a long time.
Forgot about the deactivated bit. I think this is the issue as when the phone reconnects it overrides the radio. The bit I was not sure of was whether the phone or the car was at fault. Judging by this thread it is the car. It’s been like this for 2/12 years and it’s lease is up in 6 months so will just keep pressing the radio icon 5 times every trip.
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I use Apple CarPlay (wired and wireless) with Spotify installed on my phone and I do not have this problem. So I’m not so sure that it is necessarily the car that is at fault; it could be your phone. The question I would ask is why does your phone keep disconnecting? Once connected, mine stays solidly connected.
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Though I suppose it could be because I don’t use the radio for long enough periods. How often does it occur?
Makes me wonder if it’s the phone as when it does it “CarPlay” logo is on the phone as if the app is opening but I can’t see any CarPlay settings to see if there is a setting that is causing this.
Do you actually use CarPlay at all? If not (like me) then just turn it off on your phone. General > CarPlay > Select your car > Turn off
Yes I do, a lot. I don't have built-in navigator (tested it once and considered it's not worth the price) so I use my phone as a navigator every time I need it, and also Spotify.
Actually that might be true what AdamInKent said, partly. My dealer said it's a known problem with some phone models - some work flawlessly, some have this irritating habit. But still the car is the one with a problem, I had my current phone when I had my previous car and it didn't do that at all. It didn't have the wireless CarPlay though, so the issue might have come up with it.
Actually that might be true what AdamInKent said, partly. My dealer said it's a known problem with some phone models - some work flawlessly, some have this irritating habit. But still the car is the one with a problem, I had my current phone when I had my previous car and it didn't do that at all. It didn't have the wireless CarPlay though, so the issue might have come up with it.
If on your phone you go into settings, bluetooth and find the Audi car and press the little i you're then taken into further options and there's an option to turn carplay off so it doesn't start automatically
When I used to get into my car in the garage and my wife was in the house and she was the last one to use it I would start the car and then suddenly it would connect to her phone and then throw up Carplay - This stopped it so hope it works for you
Does that mean you then have to just click CarPlay on the mmi each time you get in the car? My issue is I’d have Spotify on for say 10 mins then want to listen to the radio so I’d click on radio, then CarPlay would randomly switch on and boot Spotify and interrupting the radio. Annoying
Well not sure exactly with your issue but it does mean you have to start Carplay manually
Manually as from the car, or do I have to turn it back on from the phone every time I want to use it? I actually find the CarPlay picking up automatically a bit annoying since I'm not using it all the time, but it drains the phone battery even though I'm not using it. But if I have to go through the phone menus every time I wan to use the CarPlay, then it's worse that way.
Unfortunately it didn't. When I tap the CarPlay slider to off in iPhone the car can't activate it. It still finds the phone but if I select it in the MMI it only says "connecting" and then the icon goes dim. Put CarPlay back on in phone and it auto connects right away.
Ok gotta try that. You got the wireless CarPlay by software update at some point, right? My 2020 A3 only had CarPlay by cable. Worked flawlessly, the problems came with the new car and wireless CarPlay. Funny thing is the CarPlay itself works fine when it's used, but it messes things up when it's running in the background.
Yes the early A3's which came out March 2020 had October 2019 Software which was just ridiculous for a new model and had loads of issues but as the S3 wasn't available to order until about May I think might have even been August they came with the first wave of updates done - I still had 4 after that for the MMI and Camera etc which then allowed me to order Function on Demand as well - Traffic Sign Recognition although had to order it via Audi Germany
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Could it be that the apple carplay is switching between two wireless connections? if you look in your wifi you may have 2 Audi connections 5g and 2.5g i think.
Mine never did this when the wifi was turned off and only one bluetooth connected as mentioned and was fine manually selecting Apple play via apps on the MMI
Since turning all wifi and bluetooth on it always connects to Apple car play and does on occasions disconnect and re-connect.
So try deleting the wifi connections to the car and one of the bluetooth connections.
Mine never did this when the wifi was turned off and only one bluetooth connected as mentioned and was fine manually selecting Apple play via apps on the MMI
Since turning all wifi and bluetooth on it always connects to Apple car play and does on occasions disconnect and re-connect.
So try deleting the wifi connections to the car and one of the bluetooth connections.
Ok, I'll check that one next. I found out my phone says quite clearly in different menu that if I set the CarPlay switch to off I need to use the cable connection and also open the phone locking manually to use the carplay, so that's a step back in practicality. Maybe some other iPhone versions also have more options or act differently, I'm using SE 2020.
