I have a service plan on my saloon, the car was set on variable service which means it wouldn’t be due until next year. Audi never mentioned the plan wouldn’t cover variable. There’s only 8k miles on it now, I must get it booked in just in case they refuse to cover it if I leave it to variable...
Open the bonnet & check that the battery is an 096AGM battery. If it is EFB or a normal 096 battery that could explain the reason.
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