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that is brilliant lol

If you do go to there premises again, make sure you are calm and professional. It becomes easy for them to point the blame at you if you give them reason. Also be aware that some managers use the "ill speak to my boss" line as an easy way for them to say no to you. Taking accountability out...

Personally I wouldnt pay the fee, this circumstance has been caused due to there very poor customer service and misleading information. You are a valued customer and have just spent a large sum of money with them, you choose to do this due there reputation etc etc etc You have tried to explain...

When you order discs and pads for your car, you ask when ordering if they have different options e.g. bearings in the rear etc and they reply "no they are the right ones" So you spend 4 hours stripping the discs, pads and changing all the suspension springs. You wack on the fronts with no...