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If you get really stuck I am over in Rochdale [emoji106] Sent from my SM-N910F using Tapatalk

Email sent. Sent from my SM-N910F using Tapatalk

Good points, I will indeed approach them. I purchased in May last year. Sent from my SM-N910F using Tapatalk

That's really annoying as I only purchased my cable last year from Marshalls and this is what they said at the time "The best cable is the HEX + CAN USB VCDS @ £270 inc. delivery and VAT." Which is what I purchased, now my RS3 is a 2015 model so I guess it is OK but I would have expected this...

I am presuming that the Hex+CAN USB is amune to that issue? Sent from my SM-N910F using Tapatalk

You could try installing the software on another laptop or pc to see if it might be a USB port issue, failing that if the cable/plug is not visually damaged it will need to go back to RT. Sent from my SM-N910F using Tapatalk

I do get up to Pontefract from time to time as well. I will drop you a PM next time I am going over that way. Sent from my SM-N910F using Tapatalk

I am available in Rochdale if that helps? Sent from my SM-N910F using Tapatalk

Outstanding, so it got through OK even with the error message. Sent from my SM-N910F using Tapatalk

Cheers, will do [emoji3] Sent from my SM-N910F using Tapatalk

Cool :) I have tried to get on the VCDS register but every time I use the form it fails after I click OK, I am better sending a PM to someone?

Thanks I have it sorted now, it needed this code to work - 28183 that a different forum member supplied me.

19249 and that code is accepted but still the issue when trying to change the power setting, the other code you list was not accepted. I will post screen shots up tomorrow.

Thank you, I will give that a try, I was using the code that the VCDS software suggested.

I am running the latest VCDS software (16.8.0) and dongle firmware,I can read the steering power level OK, I can also input the security code ok but when I try to change the power setting it states that the security code is required which I had already entered previously and it will not allow it...