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It OK I got it working now thanks to your advice. I paid £220 for a 3 VIN device. I uninstalled and re installed from the Web site download and realised I didn't tick the box on the installer which is specific to my operating system. User error. Thanks for helping me problem solve it much...

The software came in the box on a USB stick so I installed it from this :-)

Fell at the first hurdle. To register the product VCDS has to be able to find the interface once you press test. As soon as I press test it crashes, I only managed to get through to the configure part by selecting NET option. Getting so frustrated with this I just don't think my laptop is...

I ordered it from eBay and it came from France! I have gone through the steps to register it and Ross Tech have now returned a code to me so it's 100% genuine. Will try the code and see what happens

Hi there, yes I have followed them steps and as soon as I press "Test" it hangs and stops responding totally so I have to force quit the application. I cant seem to locate the Ross Tech connection in my device manager either, the only place it appears is under "Human Interface Devices" which...

Hi guys my brand new Hex-V2 turned up today so I went ahead and installed the provided VCDS Release 17.1 onto my new HP Envy x360 laptop with windows 10 intel CORE i7 processor and USB 3.0 connection. Every time I try to test the connection the software hangs and stops responding. What do I need...

Hi thanks for slow reply, that's brilliant and I have just placed my order with Ross-Tec, managed to get one slightly cheaper for just 3Vins, we have a Q5, TT and A4 in the family so perfect for us, if I need I can pay to top this up in future. Just need to start swatting up on it, can finally...

I have decided to dive in a purchase VCDS for my B7 A4 Avant, we have 4 Audi's in the family now so its a really handy thing to have. On my current Avant project I am retro fitting bits and pieces so need the software to enable things and I think I have a few faults lurking in the system. Can...