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John2Garden, I don't want to slag off Kim Collins as such. I just want our fellow enthusiast to learn from my mistake. My point is that even though you can go to trading standards and that you are "protected" when using credit, you really got a poor case if you do not have a written agreement...

I’m the proud owner of an Audi S3. It’s a lovely car even though it is a bit on the slow side in standard (virginal) trim. I therefore decided to get the car tuned. I had read warnings about getting the car tune and I was (am) aware that a tuned car take a bit more maintenance than a standard...