This ECU was sent to us by one of our agents. We cannot check fault codes on the bench as the ECU will throw up a bunch of faults for not being plugged into the car.
We believe the agent did speak to the John over some concerns but ultimately it is the agent's job to say whether or not the vehicle is fit for mapping. We have spoken to the agent and they have apologised and offered to work with John to try and sort the problem. We also stand by our promise in that if a customer is unhappy with a map then we will flash the ECU back to standard and give a full refund.
Just to be clear, JBS had no involvement in this, we are based in the same building but all bench flashing is carried out by Custom-Code.
John, I have tried to ring you this afternoon but keep getting a person unavailable message. Please feel free to call me otherwise I will try again in the morning.
Thanks
Warren
Custom-Code