The last few official letters being sent out from the various VAG customer services have one theme in common:
- They admit fault by refunding everyone
- They admit fault by swapping the parts
- They admit fault by not fighting the issue because they would lose
Except they donât ever mention they are at fault. As a result we have a few hundred owners who have been refunded, a thousand injectors swapped out⦠but no instruction from VOSA or VAG, and no attempt, to contact the rest of the 170PS owners who are running around with injectors known to be defective and known to fail.
The safety decision has been made on behalf of these owners, until of course they fail, then they get the official letter, which pretends to look after them by issuing a âgoodwill gestureâ swap. The official letter also states that customers who feel they may get a failure may seek swapsâ¦
This is where the problem is⦠this letter is only sent to people who ALREADY know about the issue⦠what about everyone else?
They donât want the message to go public to the other owners. They have a duty to inform the customer of a safety issue and rectify it has been fulfilled⦠voluntarily. Our duty is not to turn a blind eye to this. Many things we benefit from every now and then are because a bunch of people like us, just got together and did it for everyoneâs sake, from PPI scams to mislabelling food. A few fight, everyone else benefits.
Please join us, everyone who has been actively pushing the issue for their own sake and for others, and everyone who has just dropping in to say they have bee affected⦠join us in contacting the BBC Watchdog to highlight the issue in hope that we can get this problem solved pre-emptively for everyone though a recall and not after the dangerous failure has already taken place.
==== BBC WATCHDOG APPEAL===================================
====RECALL 170PS VAG VEHICLES WITH DEFECTIVE SIEMENS INJECTORS===
Date: Sunday 25[SUP]th[/SUP] September 2011
Link: BBC Watchdog (Got a Story)
BBC - Watchdog - - Got a story
Form detailâ¦
Subject: Transport
Sub Category: Cars
Fill in the brief detail section as you see fit. The key points left to address in my opinion are:
- There needs to be a recall
- The injectors are know to be defective and VAG are avoiding a recall
- There are 1000s of owners who will not be made aware of this defect
- The problem affects 2.0L 170PS Skoda, VW Audi, and SEATs
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I will be sending my from on Sunday and I hope everyone else does too⦠if VOSA are complaining about too many forms being sent in, I am sure we have the ability to get this serious issue noticed for when they have their Monday morning meeting. I donât want to spam them, I just want them to take notice. This will be a one off plea to get heard and I hope they notice.
Please post on other forums and spread the word. Thanks to everyone in advance.