Hello All,
I bought my second hand Audi A4 B9 Avant Mar-17 from East Kent Audi. So far, I have had the following issues:
Mar-17 (Three days after I bought it) Every warning on the virtual Dash lit up, Car recovered and Offside Wheel bearing sensor replaced. This was unfortunately on holiday.
Sep-17 Again, Every warning on the dash lit up again, car recovered and Offside Wheel bearing replaced.
I used to get a tyre pressure warning come up every so often and this seem to stop after this fix. I started to really love the car and then a week ago the following happened:
19.05.2018: Parking break fault, screeching at me everytime I switched the engine on.
I contacted Eastbourne Audi as I am in Hastings and it would be easier. Also the Customer Services at East Kent Audi had been dire and I couldn't face it again. They advised me to contact Audi Assistance who sent the AA. The car was showing two faults, Parking break switch and Cradle changing fault. Head office are also involved although they were like a chocolate teapot last time.
Credit where its due, Eastbourne have been emailing everyday. There were some more niggles I wanted them to look at but they say the car is not doing any of them now.They also claim that the faults that the AA reported are now there now, luckily the parking break one it there all the time and the car wobbles front to back when you park up. I never really noticed it until i got my hire car which is a A5.
Within 5 mins they called me and said did you realise that you have a dent in the passenger side door. They made it sound worse than it was and said did I want a quote? I didn't think it would hurt but they came back with £560.00 ! It is only a parking dink and I was hopeful it might be removable through PDR. I am going to get a second opinion as I have a suspicion they are trying it on. Never dealt with Approved Audi Paint shops before. It annoys me a bit that they were more concerned with making money out of me rather than fixing my car.
I bought my second hand Audi A4 B9 Avant Mar-17 from East Kent Audi. So far, I have had the following issues:
Mar-17 (Three days after I bought it) Every warning on the virtual Dash lit up, Car recovered and Offside Wheel bearing sensor replaced. This was unfortunately on holiday.
Sep-17 Again, Every warning on the dash lit up again, car recovered and Offside Wheel bearing replaced.
I used to get a tyre pressure warning come up every so often and this seem to stop after this fix. I started to really love the car and then a week ago the following happened:
19.05.2018: Parking break fault, screeching at me everytime I switched the engine on.
I contacted Eastbourne Audi as I am in Hastings and it would be easier. Also the Customer Services at East Kent Audi had been dire and I couldn't face it again. They advised me to contact Audi Assistance who sent the AA. The car was showing two faults, Parking break switch and Cradle changing fault. Head office are also involved although they were like a chocolate teapot last time.
Credit where its due, Eastbourne have been emailing everyday. There were some more niggles I wanted them to look at but they say the car is not doing any of them now.They also claim that the faults that the AA reported are now there now, luckily the parking break one it there all the time and the car wobbles front to back when you park up. I never really noticed it until i got my hire car which is a A5.
Within 5 mins they called me and said did you realise that you have a dent in the passenger side door. They made it sound worse than it was and said did I want a quote? I didn't think it would hurt but they came back with £560.00 ! It is only a parking dink and I was hopeful it might be removable through PDR. I am going to get a second opinion as I have a suspicion they are trying it on. Never dealt with Approved Audi Paint shops before. It annoys me a bit that they were more concerned with making money out of me rather than fixing my car.
