Apologies wasn't too sure where to post this but thought I'd post it here as it's the most active part of the forum, and although it relates to my dad's A1 I'm sure it'll be of interest to those here.
So hopefully the story might be enjoyable or interesting to some, I'll apologise in advance if some parts are named wrong, I'm not very au feit with these things.
So my dad picked up a brand new A1 (not new new facelift) at the beginning of this year, and from new it had an awful grinding sound when going in to 1st or reverse gear.
Now my dad's a driving instructor so this being an issue and the clutch being quite right was a struggle, but thought it'd loosen up after about 1000 miles or so he was told.
Anyway roll on about 5-6k miles later and the grinding gear changes were still a thing, so when he had a week off, he took it back to the dealer for them to sort. They claimed to have found the issue and said servo fluid (I believe it was) to be leaking on the clutch so they fixed this and installed a new clutch.
However the gear changes were still grinding and he was told this is normal, now it sounds far from normal but when you're not a mechanic it's hard to argue. So a few thousand miles later he takes it to our local independent Audi specialist who we usually use for servicing and he immediately identifies the issue as the synchromesh box
So some back and forth with Audi and they agree to take it in for a week, and try and find the fault. Bear in mind any time my dad's car is off the road, he's making no money being self employed. Anyway they say they can't find a fault and bleed the clutch and change the gear levering. They also claim to have tested the gear change on another A1 and the issue was present with that, so the grinding noise is normal. Issue got escalates to head of business who said they'd note the issue and if the car goes tits up later on, they'd fix it at their expense. Not ideal but at least some sort of solution.
Now my dad took it for its service today with said specialist and during which he noted that the near side CV boot was leaking, which was caused when Audi had the car originally (and had to have seen when they had the car the second time but ignored it) and nicked said part and so it had been leaking for a few thousand miles. The specialist also noticed that the clutch has not been replaced, as the bolts holding the gearbox together had been untouched.
So guess the purpose of this long rant shows that the expensive prices paid at these dealers aren't worth the paper they're written on. My dad's now in a position where he'll have to take another week off work so they can fix an issue that they caused and could have fixed when they had the car the second time.
Sent from my SM-G965F using Tapatalk
So hopefully the story might be enjoyable or interesting to some, I'll apologise in advance if some parts are named wrong, I'm not very au feit with these things.
So my dad picked up a brand new A1 (not new new facelift) at the beginning of this year, and from new it had an awful grinding sound when going in to 1st or reverse gear.
Now my dad's a driving instructor so this being an issue and the clutch being quite right was a struggle, but thought it'd loosen up after about 1000 miles or so he was told.
Anyway roll on about 5-6k miles later and the grinding gear changes were still a thing, so when he had a week off, he took it back to the dealer for them to sort. They claimed to have found the issue and said servo fluid (I believe it was) to be leaking on the clutch so they fixed this and installed a new clutch.
However the gear changes were still grinding and he was told this is normal, now it sounds far from normal but when you're not a mechanic it's hard to argue. So a few thousand miles later he takes it to our local independent Audi specialist who we usually use for servicing and he immediately identifies the issue as the synchromesh box
So some back and forth with Audi and they agree to take it in for a week, and try and find the fault. Bear in mind any time my dad's car is off the road, he's making no money being self employed. Anyway they say they can't find a fault and bleed the clutch and change the gear levering. They also claim to have tested the gear change on another A1 and the issue was present with that, so the grinding noise is normal. Issue got escalates to head of business who said they'd note the issue and if the car goes tits up later on, they'd fix it at their expense. Not ideal but at least some sort of solution.
Now my dad took it for its service today with said specialist and during which he noted that the near side CV boot was leaking, which was caused when Audi had the car originally (and had to have seen when they had the car the second time but ignored it) and nicked said part and so it had been leaking for a few thousand miles. The specialist also noticed that the clutch has not been replaced, as the bolts holding the gearbox together had been untouched.
So guess the purpose of this long rant shows that the expensive prices paid at these dealers aren't worth the paper they're written on. My dad's now in a position where he'll have to take another week off work so they can fix an issue that they caused and could have fixed when they had the car the second time.
Sent from my SM-G965F using Tapatalk
