Picked up my new S5 Sportback at the end of April, love the car and done about 1200 miles in it so far. Great to be back to Audi after 18 months away. Was very excited to hear the B+O speakers as I love listening to music through an excellent sound system; I have just sold a Jag F-Type with the Meridian sound system built in which was pretty awesome.
After 3 weeks of ownership, one of the speakers started making a rattling noise when deep bass was playing. One day, when turning on the car all the bass in the car had gone. Dealer currently has the car and have told me that the speakers aren't under warranty and I have to pay almost £650 for replacements. Apparently the speakers have blown due the system being under too high a load and therefore it isn't a manufacturing defect.
Now, I do listen to music loudly in the car, but never more than 7/8 on the scale as it's too deafening. So my question is, does this sound right to anyone? I would have expected that even if I did play music at the max every day, they shouldn't blow and should definitely be covered under warranty. Has anyone else experienced a problem like this? I've raised a complaint with Audi UK and currently have a loan car.
After 3 weeks of ownership, one of the speakers started making a rattling noise when deep bass was playing. One day, when turning on the car all the bass in the car had gone. Dealer currently has the car and have told me that the speakers aren't under warranty and I have to pay almost £650 for replacements. Apparently the speakers have blown due the system being under too high a load and therefore it isn't a manufacturing defect.
Now, I do listen to music loudly in the car, but never more than 7/8 on the scale as it's too deafening. So my question is, does this sound right to anyone? I would have expected that even if I did play music at the max every day, they shouldn't blow and should definitely be covered under warranty. Has anyone else experienced a problem like this? I've raised a complaint with Audi UK and currently have a loan car.