Data for mmi help

Ken76

New to Audi
Hi I’ve just download my Audi, I have the 8 digit code to link to the car and I have the key code that you scratch off. It has came up in the car that I don’t have a data connection, I contacted Audi to see if I had a licence which I do (runs out in June next year) so I thought that because I had an active licence that the embedded sim would work but when I go onto Audi connect on the mmi it says I have no data connection.
Can someone please help or advise me
Any help would be greatly appreciated.
 

cuke2u

Registered User
Have you checked data is turned on, or just reset the whole thing to factory:
Screenshot_20200619-124012_Drive.jpg
 

cuke2u

Registered User
I think it is here, however a full reset should turn it on, how old is your car:
Screenshot_20200620-193428_Drive.jpg
 
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