Thanks for that, they have had the car twice now, once for service, and could'nt find the squeeky door seals, noisy rear shocks, or poor idle, I demonstrated to them the noisy rear shocks, took the spark plugs out myself and got them to supply new one's ( thats a common fault sir was they're reply to inspecting the plugs, so why didn't you check them?) the door seals they have lubed more times than I can remember, I have now noticed they have damaged a rear wheel during the shock change, I have an appointment thursday with the service manager, I will NEVER buy another new Audi from them, mind you, the Audi bit is doubtfull too at present, I just wish the piece of S*** would self ignite or something similar, I have been driving for 30plus years, never has a car/dealer given me this much trouble, in fact all the cars/dealers in the last 30 years added together haven't been this much trouble.