Stop/start in cars generally is typically sensitive other driving activities e.g. poor battery, low fuel and engine not up to temperature etc. I assume that it also switches off if a car is going through an "activated" DPF regen, during switch the ECU is trying to raise exhaust temperature - an action which would be hampered if the engine kept switching off.
My car does an occasional "activated" regen and I have noticed that sometimes it seems to do it after something like a 10 mile motorway run - as opposed to during the run. I guess that sometimes the temperature required is simply not maintained for long enough for the job to be 100% completed.
As a precaution I guess you could get the car plugged into some diagnostic software to ensure that (typically) a sensor is not giving the ECU erroneous information such that it (the ECU) thinks the DPF is continually too full.