Engine rebuild required on a B8 @68k

My nearest dealer advised taking out the warranty then wait three months before claiming.

My father took his A3 for a service and said to the guy he was thinking about buying a TT 2.0T, but knew there was problems with the oil. He was advised it was a common problem on the 59 and 60 plate engines and that it was £100 for the repair! I know my main dealer charges almost £150 per hour!
 
Crazyfool said:
My nearest dealer advised taking out the warranty then wait three months before claiming.

My father took his A3 for a service and said to the guy he was thinking about buying a TT 2.0T, but knew there was problems with the oil. He was advised it was a common problem on the 59 and 60 plate engines and that it was £100 for the repair! I know my main dealer charges almost £150 per hour!
Click to expand...
Is that £100 repair on a warranty quote?
I'll jump all over that!
 
Bustamoves said:
Is that £100 repair on a warranty quote?
I'll jump all over that!
Click to expand...

I really don't know. The guy said it was a straight forward repair where they just need to replace the rings.... My dealer is saying its 20 hours of work!

I've just reviewed the warranty details and for £620 with £250 excess and limited to 15,000miles in the year or 1 year whichever comes first, it states:

3.1 Extended Comprehensive Warranty
For vehicles under 100,000 miles at the date of purchase
3.1.1 What is covered?
You are covered for the costs (limited to parts and labour inclusive of VAT up to the maximum
claim limit) of repairing or replacing factory-fitted components that have suffered a sudden
Electrical or mechanical failure occurring within the area of cover and during the Period of
insurance.
3.1.2 What is not covered?
• Any failure attributable to the effects of overheating is not regarded as a mechanical failure
under the terms of this insurance
• General oil leaks (except where the removal of the engine or gearbox is necessary in order to
rectify the oil leak)

and it goes on......
 
This thread is really helpful A4B8SLINE,

So now I have a 2010 2.0 TFSI, It suffers from the common oil consumption issue, I have taken the car in today to Audi Bexley, they have started the first test making me run the car for 1000km, I have been in touch with Audi UK directors office, They responded within 24 hours to call it in free for the oil consumption test.

Dropped the car to them, they have started step 1, they have weighed the engine oil in the car and refilled. They have told me to come back the minute the light comes on.

I asked the service manager about further costs and he advised me that Audi UK will more than likely pay in full for the parts but the labour costs need to be spoken about still.

I have a few questions:

1) What are the sort of costs that people have been charged for the full job?
2) Do they also strip the head as well? i.e replace the rocker cover gaskets?
3) Anyone managed to get the valves cleaned up whilst the engine is being taken apart? (CARBON BUILD UP)
4) Anyone managed to get a new engine rather then the piston rings and rods?
5) Do they not replace the pistons itself rather then just the piston rings and rods?
 
A lot of people with the same issue and most having to fork out a significant sum of money for a what should have been covered by a product recall.

Watchdog is interested in things like this but will only run it if the frequency of complaints is high enough. I am guessing a large number of people on this thread have yet to register it on their website.

5 minutes that could save you and 1,000's of others a fortune?
 
B4VVM said:
This thread is really helpful A4B8SLINE,

I have a few questions:

1) What are the sort of costs that people have been charged for the full job?
2) Do they also strip the head as well? i.e replace the rocker cover gaskets?
3) Anyone managed to get the valves cleaned up whilst the engine is being taken apart? (CARBON BUILD UP)
4) Anyone managed to get a new engine rather then the piston rings and rods?
5) Do they not replace the pistons itself rather then just the piston rings and rods?
Click to expand...

1) Pistons, rings, conrods (£2k). If block is knackered then new engine (8k). Audi parts discount 70-100%. Labour 22 hrs at 120+/hr Approx £3k. May get 50% discount if you are lucky (95-100% labour discount if under warranty, bought from them, serviced with them and you are wearing your Audi underpants)
2) No
3) They will clean anything if you pay them £120/hr
4) Yes if bores are scored
5) Fault is thought to be down to poor piston design. Audi mandate fitting New pistons (inc rings) and these need new conrods.
 
I had mine done under warranty by Audi and seem to remember the costs on the invoice they sent to Audi UK was in the region of £3500. (2 day job)

The Job involves replacing the pistons and rings and from memory they come straight from the A3 with the Tfsi engine, something to do with the way the car was originally set up for the German market. All cars from 2012 with the Tfsi engine sold in the UK have already been changed, it's just us with the earlier cars that have the problem.

I can find a copy of the paperwork if anyone want the full parts breakdown for the work, oh and yes once done the car easily does 10k miles without needing any oil.
 
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Hello all, it has been a long time since I was last on but I just wanted to update you on my car!

Just to recap, I failed the consumption tests and had to have new head, piston rings, valves, con rod etc. I ran it in for 3000miles and have done a few thousand miles since then and the car is fine! I don't trust the Mmi anymore but on my last check it was just below 3/4 which is brilliant. It is safe to say I think the repair has worked a treat. My advise to anyone thinking about it is to do it for reassurance!

My initial repair was going to be over £5k. As goodwill Audi reduced the bill to £1900 which the garage where I got the car from paid.

My overall experience with Audi is alright. They try to be competitive and I take it there for everything now and always request a courtesy car so get to drive some nice new models! The best so far being an A6 estate with the heads up display on the windscreen. It was v.nice and quick!

I do think the car is the nuts though!
 
An update from me aswell. I'm now upto 88k and due another service. (mine gets new oil every 9-10k regardless of long life services) my mmi since its last service at 70k is sat on 3/4 full. So in theory in the 20k since my rebuild I would of at best have to put 3/4 of a liter of oil in which is incredible compared to what it was like at its worst. Only issue I have now is usually I sell my cars once I hit the 100k mark but now mines running better than ever I don't really want to replace it. Also for me I can't justify buying an equivalent b8.5 to just have revised front end effectively. I've spent too much on mne now for me to get rid. Still looks fresh at nearly 6 years old.
 
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Great news A4!!

I completely understand where you are coming from mate! Why get rid of it! I'm on 77k now, gutted really as I'm the same normally i would be looking to replace but there is no point, I love it too much!

I'm also actually finding it weird not having to go to Audi for something. I've had it in so many times, whether it's the engine rebuild, MOT, new breaks or service. It's weird actually having it running well and having it to enjoy!
 
Pebble dasher why was the head replaced? When I spoke to Audi dealership they said only piston rings and conrods not the pistons itself, which leaves me highly confused. I will be taking the car back in this week for the second part of the test but they have already booked the car in for 1 week at the end of this month knowing the fact it needs sorting with the level of oil consumption. I don't know how much I will have to pay or how much they will cover. I will try my very best to make sure they cover all costs having a full audi service. Let's see hmmmm. And oh I had the audi b8.5 as a courtesy car not much different at all. I actually thought the front bumper is really thin and not as strong as ours and the MMI interface sucks.
 
Hi B4

You've got me thinking now!! I'll double check about the head it was that long ago now but I am certain I had a new head too. It had previously gone in to limp home mode, this was because the spark plugs were clogged up with carbon deposits and weren't firing right. I first of all took it to a friends garage who replaced the spark plugs for me at cost as Audi wanted £200 to do this. He showed me the original plugs and they were well and truly grafted. Audi were ok me doing this. I expect, when Audi strip the engine down they investigate any damage, things that have been affected by the rings. They do not know for sure what has been done until they do this, so to be told by someone that they will only replace the rings before they've checked the engine isn't exactly right.

I don't know exactly how this works but the rings they will replace are a very slightly different size. The whole reason these issues exist is because the engine gets that hot, the piston rings were cracking, meaning oil was seeping through to mix with the fuel and burning off the oil which in turn leaves a build up of carbon deposits in the engine.

I am sure they will replace the pistons as well as the rings for you.

I would expect that they will come out with the goodwill card for you and offer to pay the bulk of it. Not sure they will pay for all of it, mine has a FSH too. I tried everything with Audi Uk and the dealers to get them to pay for it all but they wouldn't cover the whole bill

Good luck though! Don't forget once this work is done it will be covered by Audi and since the repair has been done it has worked for me and so many others since the repair!

Let us know how you get on!
 
Pebble dasher,

Was the engine more quite after the work was carried out? I am also getting a bit of white smoke which is worrying. Has anyone experienced this whilst having the oil consumption issue?

I wouldn't say it's tons of smoke but just flowing smoke that u can see in your mirror whilst idle in traffic
 
Yeh I had white smoke now and again. Not loads but it happened. But also don't forget at the moment it's a lot colder so you will probably notice white smoke a lot more! The TFSi engine runs very hot!

I wouldn't say the engine was quieter after the work. Not that I noticed anyway.

What you are experiencing is the same as me. The whole process is so stressful and worrying but try to put some faith in Audi that they will put it right.

Did you say you'd raised a case with Audi UK?

Once you have had the work done, follow what I was told and run the engine in for 3000miles, try not to boot it, some people claim you don't need to but I rang Audi UK after my work was done as in the first week I noticed a drop in oil already after a long drive, the bloke on the phone ensured me that this was normal and will continue for a little bit until the engine had bedded. And to be honest he was right. I tried to keep the revs under 3000rpm for the first 3000 miles, which is a pain in the butt cheeks but I didn't want to put the car at any risk.
 
B4VVM said:
Pebble dasher,

Was the engine more quite after the work was carried out? I am also getting a bit of white smoke which is worrying. Has anyone experienced this whilst having the oil consumption issue?

I wouldn't say it's tons of smoke but just flowing smoke that u can see in your mirror whilst idle in traffic
Click to expand...
Mine is defo doing that. Sometimes I can't even see the car behind me. I have videoed it if I can figure out how to post it.

I thought it was because the weather was cold but I don't see any other petrol cars with half the smoke coming off mine. Smells a bit hydrocarbony as well.
 
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Pebble dasher said:
Yeh I had white smoke now and again. Not loads but it happened. But also don't forget at the moment it's a lot colder so you will probably notice white smoke a lot more! The TFSi engine runs very hot!

I wouldn't say the engine was quieter after the work. Not that I noticed anyway.

What you are experiencing is the same as me. The whole process is so stressful and worrying but try to put some faith in Audi that they will put it right.

Did you say you'd raised a case with Audi UK?

Once you have had the work done, follow what I was told and run the engine in for 3000miles, try not to boot it, some people claim you don't need to but I rang Audi UK after my work was done as in the first week I noticed a drop in oil already after a long drive, the bloke on the phone ensured me that this was normal and will continue for a little bit until the engine had bedded. And to be honest he was right. I tried to keep the revs under 3000rpm for the first 3000 miles, which is a pain in the butt cheeks but I didn't want to put the car at any risk.
Click to expand...
That's not the best way to bed in a boosted car, the rings bed in better with some boost. No load as such, and dont rev it out, gradually increase the revs over 1000miles. Also doesn't help they fill it with synthetic from the get go, it defeats the object of the exercise
 
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I bought my used A4 Allroad 20T two years ago (2010 plate) from an Audi dealership in W London and at first it used a bit of oil. Lately I've been doing about 1l of 5-30 oil every 400 miles or so. I finally got round to booking it into Plymouth Audi for tomorrow, and they are going to do an oil and diagnostic check on it. They tell me they'll charge me £60 for the privilege.

It's only done 48k miles so is within the warranty mileage, but outside the time limit for warranty. I'm very worried about being landed with a huge bill to do work which shouldn't be needed on a marque of this "quality" and at 48k miles. I am going to push for Audi to pay for it.

I'd be v interested to know if anyone out there has any luck with dealing with Audi customer service, and if there's a name you can give and a tel no? I'm going to call them to register my unhappiness at this situation and it would be good to ask for someone by name who's had experience with this particular issue.

About nine months in I needed to replace the clutch, which was a pain but done on warranty. So four visits later, the clutch didn't judder any more.

It's been doing about 30 mpg on a good motorway run, which my mate, who's got a similar model to mine just younger, says is too low. His engine uses zilch oil too. His is 2012. So on top of the cost of the oil, I've been paying over the odds for petrol too.

Not happy! I thought I'd got a car I could have for a few good years, and now this.

Anyone got any ideas as to how Audi can be made to pay their fair share to repair?
 
Broken Byzan said:
That's not the best way to bed in a boosted car, the rings bed in better with some boost. No load as such, and dont rev it out, gradually increase the revs over 1000miles. Also doesn't help they fill it with synthetic from the get go, it defeats the object of the exercise
Click to expand...

Gah!! .....I mean everything seems ok following their advice and I probably wellied it (for a short period of time) a handful of times in that period. But why they can't tell you that I don't know! I thought following his advise made sense! Doh!
 
Hey guys so a little update I drove 189 miles till the oil light turned on. I was 80 miles from my house so I called audi and they advised me to top up 1 ltr.

So I have filled it up and now the car sits at 230 miles and it sits two bar down on the MMI already.

Audi advised me they will minus the 1 ltr when the do the calculations.

They have told me to bring the car in on Friday so I know very clearly it's failed so does the service manager.

He said he has booked the car in for a week starting 29th December to start on the work.

They haven't spoken about any costs as of yet, but I really hope they cover the full costs. I was last advised audi UK will cough up the parts for the car but the 24 hours labour costs need to be negotiated once part 2 of the oil consumption is completed, I have put it point blank that I am in contact with watchdog uk and trading standards aswell, I will not hesitate in contacting the Metro newspaper as they are always looking for news if I am made to pay for any part of this repair.

Has anyone managed to get the repairs done for free? Or even better a new engine?
 
How do they actually test for oil consumption ?

So you know it and so does every Audi mechanic and Service Manager , they drive your pride and joy as a hack to the shops and back by multiple dealership staff and charge you £65 for the pleasure of it ?
 
Are you sure. They drop all the oil out of the engine, weigh it, put it back in and then send you away to do 623 miles (give or take) they then drain the oil again ( or what's left) and then minus one from the other.

Why would Audi want to drive your car ?
 
Well, it's happened to me too!!

In 60k miles, never used a drop! Now it's 600 miles to a litre. Had it in today for stage one (software and new breather) so it's now out to do 620 miles! I have full history with same dealer and they seem positive Audi will foot the bill. Fingers crossed.

FYI 2009 model, 62100 miles.

Been an expensive time - recently had a new injector and now needs a back box too!!
 
Well Audi A4/A5/Q5 FSI Oil consumption issues have now been broadcast on Radio 4 'You & Yours' today.

If enough feedback, who knows maybe watchdog next.

Posting your experience to BBC maybe the best way of resolving your oil consumption grievances and getting Audi to do the right thing and recall these units?
 
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Should find out about mine in a few hours. New turbo so far. Still waiting on results of consumption test. I just hope they don't use the turbo blowing oil past the seals as an excuse
 
Mine booked in for Oil consumption test on the 30th. Will fail.
 
snoopster said:
Well Audi A4/A5/Q5 FSI Oil consumption issues have now been broadcast on Radio 4 'You & Yours' today.

If enough feedback, who knows maybe watchdog next.

Posting your experience to BBC maybe the best way of resolving your oil consumption grievances and getting Audi to do the right thing and recall these units?
Click to expand...

look forward to seeing how this plays out. Just need others to be counted
 
So mine unfortunately has passed the oil test. They said it is using 0.14 litres every 1000km/623 miles and the fail criteria is 0.5 litres for the same mileage.

So to my reckoning my car should use a litre 4449 miles. So why does it churn through a litre every 2000 miles

There is oil ******* out of the turbo and they said to keep an eye on it. Er no sorry the car is under warranty and I want a new one pronto which is why you preordered parts for it. Amateurs !!!
 
lgooch said:
A3 also affected
Click to expand...

Not from what I have heard.....

Doesn't the A3 just specialise in oil pump failures ;)

Wow if you think of it if Audi '***** up' they don't do it by halves....................pistons rings, oil pumps, stretched timing chains............

Maybe when they call themselves a Premium brand they are NO longer referring to the build quality but the maintenance costs?
 
snoopster said:
Wow if you think of it if Audi '***** up' they don't do it by halves....................pistons rings, oil pumps, stretched timing chains............
Click to expand...

...flywheel bearing failure, leaking shock absorbers...all under 60k!
 
Add my name to the list of cars requiring an oil consumption test!! Already failed with an independent garage now it's been to audi approved for the software update and start the test again!! Must add mines is a 1.8tfsi though...
 
Just to welcome me into 2015, the engine emission light has come on... What a pile of c&@p!
 
Took the car to the garage yesterday. I need a new air valve and sensor, apparently another common fault with these engines apparently! So it looks as though I'm going to be spending over £1000 again on my service by the time I get this fixed and new front shock absorbers.

I was looking through my paperwork a couple of nights ago and I've had a different engine issue every year since owning the car!
 
Last edited:
Had both the merc and the Audi and had problems with both. Im now back to Bmw (My signature) as i have had many of them and never had a single issue.
 
MartyA4 said:
Add my name to the list of cars requiring an oil consumption test!! Already failed with an independent garage now it's been to audi approved for the software update and start the test again!! Must add mines is a 1.8tfsi though...
Click to expand...
Same as mine marty, a3 ?

Mine passed though. They have to drink a lot before they will recommend a rebuild. Any other symptoms, smoking a lot, black exhaust tips ?
 
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