Facelift Enough for a Warranty Claim on Super Sport seats?

[HulkRS3]

Hi All,

My S3 was delivered in April this year, just wondering if my seats are bad enough for a warranty claim? Unfortunately I don't think the photos show quite how bad they are. I'm only 10 stone and I'm very careful with how I get out the car as are my passengers so it's not through improper in and out techniques, (not that you should have to.)

They are cared for weekly and wiped down with proper leather wipes daily.

 

[Carefree69]

They look perfectly OK to me. Am I missing something?

 

[MattSedg]

They look perfectly OK to me. Am I missing something?

the unavoidable creasing and sagging that all 8V seats suffer from, poor padding which Audi will rarely own up to if you were to go in and mention it.

 

[HulkRS3]

They look perfectly OK to me. Am I missing something?

Not sure how you think the seats are 'perfectly ok' on a 8 month old car that has less than 5k miles on it, they are badly creased and the last photo the leather on the base of the seat looks very dry and almost as if it's about to burst open.

 

[Carefree69]

You asked for opinions, I gave mine.

I've seen more than my fair share of leather car seats in my time so yeah, they look perfectly normal to me.

You clearly aren't happy so instead of asking for opinions and reacting to ones that you don't agree with why don't you just take it back to Audi?

Job done

 

[Joetidman]

Looks pretty standard for me. I had mine 3 years and it got worse than that!


Sent from my iPhone using Tapatalk

 

[RichardT]

If you want seats to remain as new I'm afraid that cloth is the best choice.
Mine look just like new after 3 years and 25,000 miles.

 

[Carefree69]

Nail. Head.

 

[deanshaw24]

Or don’t use nappa leather, the leather seats on the old rs5 are like new, no creases. 3.5 years old done 20k. Not sure what the leather is on that? Milano perhaps?

 

[Daz4311]

Mine look the same.....all supersport seats seem to do this so I don't think you will get anywhere with audi sorry

 

[B5NUT]

As they say Up North "shy bairns get nowt"... What have you got to lose buy going into the dealer and complain about the seat, they will either accept or reject the warranty claim.

 

[glospete]

My standard leather seats are worse than that and quite frankly I’ve got worse things in life to worry about than that. I know it’s annoying and shouldn’t happen and maybe when I was 20 years younger I might have gone back and complained but nowadays I just shrug it off. But if it bugs you so much you don’t have anything to lose by complaining to your Audi dealer do you?


Sent from my iPad using Tapatalk

 

[oli356]

The thing is, doesn't everyone have these creases etc. So what could happen?
You get new seats, which then do the same thing.

I guess I expected it on both my 8Vs and hence it doesn't really bother me. The driver seat is worse but fortunately it is very out of sight when in the car

As above.. No harm in complaining to Audi I guess.

 

[Mark_86]

It's an Audi trait I think... my SSS look very similar. Tbh, unless they start ripping open or showing past the top part of the leather, I've accepted this is how they are and if they replace them, it'll just happen again, so whats the point? OP - I think they look ok tbh mate and Audi will no doubt say the same.

 

[KenL]

I thought all soft leather seats did that?

It's one of the reasons I have never opted for leather seats.

 

[mikemod]

They look better than my drivers seat
I was looking at some new cars in the showroom, the last time I was at the dealer, and some had already started to crease.

 

[MattSedg]

They look better than my drivers seat
I was looking at some new cars in the showroom, the last time I was at the dealer, and some had already started to crease.

if you had seen the way somebody let their child climb all over a RS3 saloon when I went to a cars n coffee type thing at my local dealers....theres no wonder.

 

[TYb]

Unfortunately I don’t think you’ll get far mate. It frustrating but looks like we are all suffering the creasing.

 

[Vertigo1]

There are two separate questions here.

Is it acceptable? - No
Is it normal? -Yes

Unfortunately, from what I've seen, they're all like this so there's very little chance of a result with Audi.

 

[MattSedg]

There are two separate questions here.

Is it acceptable? - No
Is it normal? -Yes

Unfortunately, from what I've seen, they're all like this so there's very little chance of a result with Audi.

Will they do everything in their power to say its not their fault? - F**k yes.

 

[Chris43]

Although not a super sport seat Audi replaced my passenger seat a few weeks ago for the fault shown below. The seat had been sat in once when I took the picture so I'm convinced it left Ingolstadt in this condition.

It isn't a major issue but my car is on lease and I don't a battle with Audi for seat damage when I give it back in 2020.

 

[Daveotto]

Seems to be fairly normal, but no harm in trying to claim under warranty.

Current seats after 6 months are worse than my old seats were after 18 months, but are still not as bad as yours.

Do wonder if using leather wipes every day might actually make them worse due to continual moist/wet and back to dry cycling

 

[Jimbo10]

There are two separate questions here.

Is it acceptable? - No
Is it normal? -Yes

Unfortunately, from what I've seen, they're all like this so there's very little chance of a result with Audi.

Bang on point here!!
The creasing on my seats knack me off an absolute treat and unfortunately I've just accepted that it's utter sh*t workmanship/product design/whatever you want to call it.

I've been using AutoGlym Leather balm on the creases. Work it in with a micro fibre then put another medium dab all over the creases and leave over night (or longer if the passenger seat is rarely used, like mine).
I've been doing this for a couple of weeks and it seems to have made a slight improvement but whether or not that's psychological I don't know.

It's your car mate. Take it to Audi and get it off your chest. Worst case scenario, complain to Audi UK and they might give you some vouchers to put towards your next service or accessories etc...
Doesn't make up for the w@nk quality of the seats but at least it's something

 

[S32B]

it's not through improper in and out techniques,

There's a joke there! but as it's a family forum I better not!!!

 

[Flying Scotsman]

Leather creases with wear. Do not buy leather covered seats, if you do not like creases. Cloth or faux leather may be a better choice for those who do not like how leather wears.

 

[GW1]

I remember reading about the same problem with leather seats on the Audi TT forum before I bought my MK2 in 2012. I settled to deselect the leather and the seats were perfect until I sold it 4 years later. When I ordered my S3 this year I deselected leather and my seats look great.

 

[New S4 Man]

i think most of these leather care products are snake oil. My Super sports seats are the same but i don't really care tbh. It's just the leather they use. I've seen "worse" looking rolls royce seats tbh so we're in good company.

 

[Daveotto]

i think most of these leather care products are snake oil. My Super sports seats are the same but i don't really care tbh. It's just the leather they use. I've seen "worse" looking rolls royce seats tbh so we're in good company.

But most Rollers are occupied by Lord Sugar type lardies

 

[HulkRS3]

Why should I 'settle' for cloth seats on my £45k car because the leather used is poor quality?

I did know about the issues with them before I got the car and it never changed my mind, I'm not massively worried about it but I have heard of people getting them replaced under warranty for less - but indeed if they have not changed the leather then there is little point as it will continue to happen.

 

[Phutters]

Not all cows are the same. Some have thick skin and don't mind what you say to them; some have thin skin and get upset at the slightest thing.

Leather bends and creases. If it didn't, cows wouldn't be able to walk.

You don't buy leather things which are subject to wear and expect them to stay looking new.

.

 

[oli356]

On the plus side... at least the seats are comfy (in my opinion anyway) and love having heated seats! Use them every time I get in the car (how long till it breaks lol?)

 

[Jassyo06]

For a start your car did'nt cost anywhere near £45k,back on topic the creasing looks a bit worse for wear,using leather wipes wont help the leather either as they are cheap crap,buy some quality leather products they should make the affected parts look a bit better,Swisswax Leather glaze and some Valet Pro leather soap,this combo will stop the creasing from becoming worse and give yours seats a wee makeover.

You gotta lift yer **** over the side bolsters when entering and exiting the car,on a side note Super Sports seats are firmer than standard seats so more caution is needed, the heating function can have a affect on the **** area panels as well ie making them ripple

 

[voorhees]

Seen the same problem on the 8P models, the answer was to elevate yourself into the seat using a mobile hoist.

I would ask the question though.

 

[Carefree69]

Why should I 'settle' for cloth seats on my £45k car because the leather used is poor quality?

I did know about the issues with them before I got the car and it never changed my mind, I'm not massively worried about it but I have heard of people getting them replaced under warranty for less - but indeed if they have not changed the leather then there is little point as it will continue to happen.

Settle for cloth seats?

A tad elitist don't you think?

I've had a few cars with leather seats but the cloth seats I've got in my current A3 are by far the best seats I've ever had, hands down. Oh, and no creasing or bulges. Win win I'd say.

I think that the general consensus on here is that your seats are "perfectly normal". So, if you disagree then go back to Audi. Simple as that.

 

[lozzermo]

I would take it in and ask if they can do anything. I’ve had B8 S4, 8v S3 and now have a B9 S5 all with SS Seats and all had creases like this. S5 passenger seat looks about the same after 5000 miles. But, it’s your car and if you are not happy say so.

 

[Essflee]

Mass production, c rap leather.. simple.

There’s more S3’s ect on the road today than ever,

My old S3 8L had better seats than that because it was a rare breed back then.. build quality mattered Etc, now they have a larger percentage of the market sewn up, things have gone down hill in my opinion, the 8P I had though a faster better handling car didn’t have the build quality of my previous 8L.

 

[deanshaw24]

When I get out I put my hand on the sil to take my weight so the bolster doesn’t crease and when getting in I put my hand on the a pillar to take the weight! No creases so far. Only 2 months old though

 

[RichardT]

When I get out I put my hand on the sil to take my weight so the bolster doesn’t crease and when getting in I put my hand on the a pillar to take the weight! No creases so far. Only 2 months old though

But what a bore, having to remember that every time. Happy Christmas

 

[glospete]

When I get out I put my hand on the sil to take my weight so the bolster doesn’t crease and when getting in I put my hand on the a pillar to take the weight! No creases so far. Only 2 months old though

Yeah but at 2 months I wouldn’t expect any creasing. And what are you doing driving at such a young age?

A very Happy Christmas to all forum members and your families. Drive safely.


Sent from my iPad using Tapatalk

 

[Rideen]

The seat had been sat in once when I took the picture so I'm convinced it left Ingolstadt in this condition.

Possible problem is right here as these cars have never even seen Inglostadt as they were build in Hungary. Just saying.