I got my A3 - few questions though!?

KIlberz

Registered User
Took delivery of my A3 Edition 1 35 S-tronic TFSI and loving it!

Managed to finally get it working on my Audi app (tip change the pin in the app and it starts working).

Anyone know why can't lock / unlock the vehicle or set climate to warm up the car like you can on other Audi's ?
 

Chris.D

Registered User
Took delivery of my A3 Edition 1 35 S-tronic TFSI and loving it!

Managed to finally get it working on my Audi app (tip change the pin in the app and it starts working).

Anyone know why can't lock / unlock the vehicle or set climate to warm up the car like you can on other Audi's ?

I might be wrong, but I don’t believe either of those features are available on the 8V A3 in the UK so they might not be available on the 8Y. I’m making the assumption here that you mean via the app.
 

jsnbts

New Member
Took delivery of my A3 Edition 1 35 S-tronic TFSI and loving it!

Managed to finally get it working on my Audi app (tip change the pin in the app and it starts working).

Anyone know why can't lock / unlock the vehicle or set climate to warm up the car like you can on other Audi's ?
I have the same car as yourself (received last week!), and I'm also struggling with My Audi.. the app seems connected as I can view fuel levels etc but it still shows connection error messages. I also can't do the things you describe, and I also can't work out how to activate things like 'Online Radio'..
 

Chris4410

Registered User
Do Audi not have similar people in the dealerships to BMW, they are experts on all these types of features and are specifically there to help owners setup them up.

My TCR has a lot of these features, and on collection day the VW specialist went through and setup all the features and then explained them. I would expect Audi to do the same, no point having these features if they don’t work, or owners can’t set them up.
 
Do Audi not have similar people in the dealerships to BMW, they are experts on all these types of features and are specifically there to help owners setup them up.

My TCR has a lot of these features, and on collection day the VW specialist went through and setup all the features and then explained them. I would expect Audi to do the same, no point having these features if they don’t work, or owners can’t set them up.

You'd like to think so - Difficult at present but they could talk you through it at a distance

I do think that some of the features you are talking about, may not be available yet, but the car has the capabilities - There was talk of an update at the end of October but that may have been delayed because of lockdown!!
 

Chris4410

Registered User
You'd like to think so - Difficult at present but they could talk you through it at a distance

I do think that some of the features you are talking about, may not be available yet, but the car has the capabilities - There was talk of an update at the end of October but that may have been delayed because of lockdown!!

Have you done a search on YouTube? More often than not there is a video there posted by Audi themselves or an owner walking you through setting these kinds of things up, I have found a lot of useful tutorials there.
 

unknownDan

New Member
Took delivery of my A3 Edition 1 35 S-tronic TFSI and loving it!

Managed to finally get it working on my Audi app (tip change the pin in the app and it starts working).

Anyone know why can't lock / unlock the vehicle or set climate to warm up the car like you can on other Audi's ?

Do you get a ‘Link vehicle’ message in the app saying that the infotainment services are not yet linked? As far as I am aware I am fully set up in the car and the app so unsure why I am seeing this.
 

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Yes I am the same.
it shows things like mileage, fuel, doors locked. You can’t lock/unlock doors or start engine yet. I heard it’s a feature for the future but no one knows for sure yet (well certainly not at my Audi).

There’s a tab on the app called Functions on Demand / Go to Shop but there are no options available in there yet. Again, maybe a future option.
 

S15THM

Kyalami RS3 Saloon
The ability to start the car remotely through the phone app really appeals to me. Jaguar do this on the F-Pace (and probably other models too) and it's one of the handiest things ever in Winter or the height of Summer to make sure the climate is spot on in the car for you getting into it.
 
Me too. I remember a guy at work telling me how his car (can’t remember what car) could start remotely years ago so it’s not like it’s something new.
 

A4B9

Registered User
Surely the eco warriors that manufacturers have to kowtow to these days wouldn’t approve of you being able to get your car to idle remotely?
 
Yes I am the same.
it shows things like mileage, fuel, doors locked. You can’t lock/unlock doors or start engine yet. I heard it’s a feature for the future but no one knows for sure yet (well certainly not at my Audi).

There’s a tab on the app called Functions on Demand / Go to Shop but there are no options available in there yet. Again, maybe a future option.

the functions on demand are for the etrons at present - they have for example Matrix Headlights fitted but not specced - for a payment you can activate them for a trial period and if you like it then pay to upgrade

locking/unlocking etc I think is to come
 

auzzam_crd

Registered User
Hey guys noticed you guys had the edition 1 stronic 35tfsi.

Did yours come with electric seats? Watch this video it should have and I'm trying to get Audi to publicly acknowledge it. Since I've been blogging about it the 35tfso has disappeared from the configurator.

Hope this helps guys, I registered to help spread the word to make sure we get what we paid for. If you hear we were not supposed to have this due to mhev as I was initially told. This is wrong.

Every edition 1 should have come with the seats. I'm trying to get them to tell us how they will fix it;


Thanks

Auzzam
 

KIlberz

Registered User
Do you get a ‘Link vehicle’ message in the app saying that the infotainment services are not yet linked? As far as I am aware I am fully set up in the car and the app so unsure why I am seeing this.

On the app change your pin a few times and it should start working, this solved it for me.
 
I have the same car as yourself (received last week!), and I'm also struggling with My Audi.. the app seems connected as I can view fuel levels etc but it still shows connection error messages. I also can't do the things you describe, and I also can't work out how to activate things like 'Online Radio'..

Same here. I have new A3 and get connection error messages on the My Audi app. Also told me the car and boot was unlocked....I checked and it wasn't.
 

unknownDan

New Member
On the app change your pin a few times and it should start working, this solved it for me.

This fixed it, thank you. Although I do not have any additional options so not quite sure what there was to link!

Hopefully the remote locking and air con control comes soon as mentioned above!
 

KIlberz

Registered User
This fixed it, thank you. Although I do not have any additional options so not quite sure what there was to link!

Hopefully the remote locking and air con control comes soon as mentioned above!

Yeah, I know, only thing you can do at the moment is seeing the info and the location on a map.

Though as a key user the MMI Says (on startup) X User has remote access rights. Suggesting we should be able to unlock/lock the car with the mobile phone be it through remote key
 
On the app change your pin a few times and it should start working, this solved it for me.
Do you mean just change the pin in the app Account Settings or do you have to do anything in the car MMI as well?
 

KIlberz

Registered User
Do you mean just change the pin in the app Account Settings or do you have to do anything in the car MMI as well?

So long as your MMI is setup with the correct email and password of the myAudi account and you can see the basic details via the app but you have a message near the top saying it's not linked properly then the resolve for me was to go into the app then the settings/profile and change the pin a couple of times. When I got in the car later to go for a drive it started all working and linked up.
 

WrathnRuin

New Member
Hi
Remote locking and connect key, via myAudi app has never worked! It’s going in to the dealership next week to be looked at.
Digital services say the settings are not applied to my car but the dealer says they should be??
 
Hi
Remote locking and connect key, via myAudi app has never worked! It’s going in to the dealership next week to be looked at.
Digital services say the settings are not applied to my car but the dealer says they should be??

Is it available yet - can you see the option in the app and if so where
 

KIlberz

Registered User
Hi
Remote locking and connect key, via myAudi app has never worked! It’s going in to the dealership next week to be looked at.
Digital services say the settings are not applied to my car but the dealer says they should be??

Let us know if they manage to sort it, I know that this isn't available yet for the A3 but I don't know if the dealership can enable it or not.

Is it available yet - can you see the option in the app and if so where

Nothing in the app at the moment. As above, I've heard rumours that the dealership have a level of control over this to switch things but not confirmed. I don't know if the A3 will get any remote functions such as locking or climate control but it would be nice if we do.
 

WrathnRuin

New Member
Let us know if they manage to sort it, I know that this isn't available yet for the A3 but I don't know if the dealership can enable it or not.



Nothing in the app at the moment. As above, I've heard rumours that the dealership have a level of control over this to switch things but not confirmed. I don't know if the A3 will get any remote functions such as locking or climate control but it would be nice if we do.

Nothing in the app and the section on the MMI in the car is missing. My dealer is adamant that this should be on my car, especially as it’s one of the features that helped convince me to get the car.
Not sure how they will test it as I now can’t connect to the car again on myAudi :rage:
Anyway I will let you know next Friday
 

KIlberz

Registered User
Nothing in the app and the section on the MMI in the car is missing. My dealer is adamant that this should be on my car, especially as it’s one of the features that helped convince me to get the car.
Not sure how they will test it as I now can’t connect to the car again on myAudi :rage:
Anyway I will let you know next Friday

Keep us posted, and good luck! :icon thumright:
 

jsnbts

New Member
So long as your MMI is setup with the correct email and password of the myAudi account and you can see the basic details via the app but you have a message near the top saying it's not linked properly then the resolve for me was to go into the app then the settings/profile and change the pin a couple of times. When I got in the car later to go for a drive it started all working and linked up.
This worked for me too, thanks for the tip!
 

SillyGoose

Registered User
Do you get a ‘Link vehicle’ message in the app saying that the infotainment services are not yet linked? As far as I am aware I am fully set up in the car and the app so unsure why I am seeing this.
I have the same issue as you. Now things got worse and I can't even log into the app from my phone
 

Jabba46

Member
Do you get a ‘Link vehicle’ message in the app saying that the infotainment services are not yet linked? As far as I am aware I am fully set up in the car and the app so unsure why I am seeing this.
I had the same issue initially. To check that it was working I set a destination in the app and sent it to the car. The car received it, so the app and comms are working. Then miraculously the message on the app disappeared and it has been working fine since.
 

Jabba46

Member
Took delivery of my A3 Edition 1 35 S-tronic TFSI and loving it!

Managed to finally get it working on my Audi app (tip change the pin in the app and it starts working).

Anyone know why can't lock / unlock the vehicle or set climate to warm up the car like you can on other Audi's ?
You can’t lock/unlock the car from the app or start the climate to warm it from the app. Seems like an oversight to me. I guess this will be a paid for feature in the future.
 
You can’t lock/unlock the car from the app or start the climate to warm it from the app. Seems like an oversight to me. I guess this will be a paid for feature in the future.

Someone on here has got the lock/unlock feature - It takes 40-60 seconds to work but handy if you've forgotten to lock the car or you want to unlock it for someone

I've spoken to my dealer and they are looking into it - Audi Digital Services said it wasn't booked as part of the manufacturing process but that doesn't sound right as all cars would have it, it must be a software thing
 
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