Issues updating interface

[Gops]

Hi all,

It’s been a while since I’ve used my interface, so downloading vcds again and trying to use the cable seen me having to update the interface’s firmware but I’m unable to do this?

I see that this vcds isn’t “authorised” and for the life of me I can’t find the yellow sticker that was on my cable. Is there any way to get this to work?

thank you

 

[NHN]

You can contact ross-tech support & they can determine your serial & help you get connected up again.

 

[maxx16v]

have you maxed out number of vin's ? (some licences are limited to 3 or 10 etc) or is it a clone ?