Oil change/interim service cost??

[zaka7]

And that's why people are using specialists far more often. You get a better service, people with a better understanding of the cars, and obviously better prices.

They rely on good reviews more than the belief that so many still think you HAVE to have manufacturer servicing,

Audi are a joke with after sales.

I will always use a specialist, I don't believe these days there will be too much difference between FSH and FASH. Certainly not enough difference to make the pain of dealing with Audi worth while anyway!

 

[Ron240]

£89 for a brake fluid change
£110 for the brake fluid change
I went for the £65 as quoted on the 'official' Audi website.
It's silly really but you do need to be on the ball with this lot.

Brake fluid changes can be a bit of a bug bear for me.
The first figure is scandalous, the second downright extortionate, and even the third is stretching it to the limit IMO.
Yes you certainly do need to be on the ball.

 

[Ron240]

Just booked both cars into Perth Audi for the Oil change service.
£201 incl VAT each.

Sorry only just reading your post now or would have replied earlier.
Dundee Audi would have charged £174.28 for my oil and filter change last week.
This was for the very first change at 1 year old, so not sure if this makes any difference.

 

[Ron240]

You can reset the oil change counter with the mmi in the FL

Yes that's the same as mine, can manually reset the oil change interval although the Inspection interval needs to be reset by the dealer.
My car is on fixed annual servicing, and after having my first oil change last week both the next oil change and Inspection are counting down exactly the same at 358 days.

 

[msdmjb]

did anybody else read the article on the RS4 B7 in Modern Classics magazine regarding Audi servicing?
From a specialist "if its just been serviced at Audi dealers - who only tick off things on a sheet, rather than get into the nitty gritty of the machine like a specialist - then walk away".
To me sounds a little harsh but understand the sentiment.

 

[AlS3BE]

And that's why people are using specialists far more often. You get a better service, people with a better understanding of the cars, and obviously better prices.

They rely on good reviews more than the belief that so many still think you HAVE to have manufacturer servicing,

Audi are a joke with after sales.

I will always use a specialist, I don't believe these days there will be too much difference between FSH and FASH. Certainly not enough difference to make the pain of dealing with Audi worth while anyway!

Just be careful your pcp or lease doesn’t state you need to go to a franchise dealer especially if you hand it back otherwise you could be charged whatever they seem fit.
Goodwill towards repairs outside warranty will be minimal to zero as well.
I’m not sticking up for dealership. Quite a few aren’t that good or worth the money but there are some benefits having a fash.

 

[zaka7]

Just be careful your pcp or lease doesn’t state you need to go to a franchise dealer especially if you hand it back otherwise you could be charged whatever they seem fit.
Goodwill towards repairs outside warranty will be minimal to zero as well.
I’m not sticking up for dealership. Quite a few aren’t that good or worth the money but there are some benefits having a fash.

This is illegal and cannot be a contract term anymore, The agreement states that manufacturer parts must be used, which at a specialist they are, And I got this in writing from VW Finance as well as researching it.

It's the same as a warranty, it is now against the law for a manufacturer to void a warranty on the basis that you have not used them for servicing. So long as their guidelines are used and genuine parts are installed you'll have no issues. Yet many people still believe that they have to use a main dealer.

As for good will, I do find this funny, It is hard enough to get Audi to do something in warranty, let alone as good will outside of it, I know it does happen, but it isn't a common occurrence I would think.

I personally think Audi are great up until the moment they give you the keys, then they really couldn't care less. Hence I avoid them.

 

[AlS3BE]

This is illegal and cannot be a contract term anymore, The agreement states that manufacturer parts must be used, which at a specialist they are, And I got this in writing from VW Finance as well as researching it.

It's the same as a warranty, it is now against the law for a manufacturer to void a warranty on the basis that you have not used them for servicing. So long as their guidelines are used and genuine parts are installed you'll have no issues. Yet many people still believe that they have to use a main dealer.

As for good will, I do find this funny, It is hard enough to get Audi to do something in warranty, let alone as good will outside of it, I know it does happen, but it isn't a common occurrence I would think.

I personally think Audi are great up until the moment they give you the keys, then they really couldn't care less. Hence I avoid them.

Not arguing with that but more agreeing with you that it’s almost daylight robbery what you get from dealers. Just thought I mention it as sometimes it’s not so black and white.
Vw finance might be ok but other forms of finance it might not be. Leases are allowed to have certain terms and conditions applied.
Block exemption allows you to keep your warranty but then it’s for you to argue that’s it’s been serviced as per manufacturers guidelines not just using the right parts for servicing. That’s what those tick boxes are really for and your specialist better have those same tick boxes. I remember years ago when merc had issues with their paint or steel and cars late 90s became rust buckets very quickly. A mate had one with full merc history and got a respray and another guy I knew didn’t get it cause after 3 years he went to a local garage. Mercs argument was we would have picked it up before it got worse in our services. It’s swings and roundabouts.
As for goodwill I’ve had some success and times nothing so again it’s not so clear cut but I can bet you won’t get any goodwill if you never been to a dealer for servicing or works.

 

[zaka7]

Not arguing with that but more agreeing with you that it’s almost daylight robbery what you get from dealers. Just thought I mention it as sometimes it’s not so black and white.
Vw finance might be ok but other forms of finance it might not be. Leases are allowed to have certain terms and conditions applied.
Block exemption allows you to keep your warranty but then it’s for you to argue that’s it’s been serviced as per manufacturers guidelines not just using the right parts for servicing. That’s what those tick boxes are really for and your specialist better have those same tick boxes. I remember years ago when merc had issues with their paint or steel and cars late 90s became rust buckets very quickly. A mate had one with full merc history and got a respray and another guy I knew didn’t get it cause after 3 years he went to a local garage. Mercs argument was we would have picked it up before it got worse in our services. It’s swings and roundabouts.
As for goodwill I’ve had some success and times nothing so again it’s not so clear cut but I can bet you won’t get any goodwill if you never been to a dealer for servicing or works.

Oh I know you're not buddy.

It is down to Audi to prove their guidelines have not been followed or genuine parts have not been installed, My specialist use the same system, their services even show up on the My Audi app servicing section.

Leasing is slightly different, but then most people that lease pay an extra sum a month for the servicing to be included so not really much of an issue then.

They are all just tea leaves really, it's shocking that I've even heard them say you need to service with us to keep warranty, obviously you ask them to put it in writing and they won't because it is against the law!

Some people do seem to do well with good will which is great for them, but personally I don't think it is worth it, I would either sell the car or extend the warranty anyway rather than rely on the potential that they may do something out of the kindness of their heart. Especially as I presented them with a genuine warranty issue on my S3 and it took them weeks to finally sort it and that was IN the warranty period.

 

[Phutters]

Block exemption allows you to keep your warranty but then it’s for you to argue that’s it’s been serviced as per manufacturers guidelines not just using the right parts for servicing. That’s what those tick boxes are really for and your specialist better have those same tick boxes.

The dealer tick box list for both oil change and inspection services is available, on here and elsewhere. It takes some digging around to find it, but it is out there.

Print it off and take it down to the independent garage. Chances are that they'll be doing all that stuff anyway (and quite possibly more) and likely as not they'll make that abundantly clear.

It's unlikely they'll get the hump if you explain why you're asking them to check the same boxes, and if they do take it as an insinuation that they might not be doing a proper job, find a different garage.

One of the benefits of using a specialist is that you can actually have a conversation with the people who are doing the work.

Try that with your average franchised dealer, and even if you manage to get past the 'service booking team' (which is usually in a different county) you get treated as if you're trying to prize a state secret out of the KGB.

.

 

[RS3ree]

My new S3 said it wanted oil after 5.3k miles. Rang Audi who wanted £270, they might as well have asked me to bend over as well so they could get in easier. Just had it done, £70 for oil and filter just realised Quattro also means they charge you 4 times what it should cost

 

[Ice Kay]

You can reset the oil change counter with the mmi in the FL, no idea about the PFL.

You can on PFL too

 

[Ice Kay]

Yes that's the same as mine, can manually reset the oil change interval although the Inspection interval needs to be reset by the dealer.
My car is on fixed annual servicing, and after having my first oil change last week both the next oil change and Inspection are counting down exactly the same at 358 days.

You can reset inspection using VCDS

 

[roydonaldson]

An alternative is to get basic work like this done at your local Skoda dealer. Exact same VAG trained technicians and fixed price servicing. Skoda fixed price for Oil and Inspection service is £179: https://www.skoda.co.uk/owners/servicing-maintenance-fixed-price Audi want £195 for exactly the same thing.

Alternatively if your just looking to get your oil changed use something like National Tyres. They'll do and Oil and filter change for £61.

 

[SeeDee]

I have a 4yr old S3 saloon that I bought last yr from a dealer. The dash has come up saying Oil and Inspection required.
Apparently it only had an oil change before I bought it (at 3yrs old). One dealer tells me that as it would have had an MPC (mulitpoint check) before they could advertise the car for sale and the MPC is basically the same as an inspection, that I only need an oil change round this time.

Another dealer tells me that an MPC isn't an official inspection and therefore I need an inspection (at £424).
I've booked in for just the oil change at the first dealer... I'm hoping they don't tell me half way through that I actually need an inspection too. Because I would have otherwise taken it to a specialist!

 

[Joxh]

Just noticed the prices for fixed priced services for the S3 have dropped on audis website. Major service down from £375 to £345 etc. Front pads and discs from £500 to £385.

 

[SeeDee]

Website still shows 'old' prices for me?

 

[Ron240]

My new S3 said it wanted oil after 5.3k miles.

My new S3 wanted and got oil at 4.9k miles.

 

[Matt Titanium]

Alternatively if your just looking to get your oil changed use something like National Tyres. They'll do and Oil and filter change for £61.

And the Luckyoil they'll put in will probably be ok.
Expect a rough ride though if you put it in, the engine in your £30k car breaks and you expect Audi to fix it under warranty.

 

[pburv]

I have a 4yr old S3 saloon that I bought last yr from a dealer. The dash has come up saying Oil and Inspection required.
Apparently it only had an oil change before I bought it (at 3yrs old). One dealer tells me that as it would have had an MPC (mulitpoint check) before they could advertise the car for sale and the MPC is basically the same as an inspection, that I only need an oil change round this time.

Another dealer tells me that an MPC isn't an official inspection and therefore I need an inspection (at £424).
I've booked in for just the oil change at the first dealer... I'm hoping they don't tell me half way through that I actually need an inspection too. Because I would have otherwise taken it to a specialist!

Audi dealerships will not carry out extra work until they have notified and received permission from customer. So don't worry about that. If extra work is required then you can take it to any garage you wish who will no doubt be cheaper than main dealer.

 

[roydonaldson]

And the Luckyoil they'll put in will probably be ok.
Expect a rough ride though if you put it in, the engine in your £30k car breaks and you expect Audi to fix it under warranty.

Not too sure why you think that, it's the full VW standard and is listed in VW's own technical bulletin as one of a large number of oil's that meat their standards.

 

[S32B]

My S3 has popped up saying it needs an oil change in 800 miles so I gave my local audi a call and they quoted £304 for it?! That seems steep. What's the general consensus? This is my first Audi so i'm in the dark with service pricing...

My S3 was around £205 for the 1st service at the main dealership. For the 2nd:
Quotes:
Cheshire Oaks Audi: £365
Crewe Audi: £401.19
Liverpool Audi: £439.80, then they added air con service is due as well after 2 years @ £59.98
I went to an Audi specialist and got the lot for £220.

I usd the same specialist for my 2nd on the A5, Audi wanted £450 he did it for £200 and it even shows on the Audi service site.

Side note: I was in VW yesterday looking at a used GTi Golf, sadly it was fully load and wayyy more than I wanted to pay. But I did find out a few things!

1) Orders are now closed for the Golf GTi, but if you can find a pre built one they are doing 0% finance over 4 years pcp with any deposit!
2) Service package which covers the the first 2 services £200!!! That's a Bargain!

 

[pburv]

Just had an interim service on my S3 at my local indy. Filters and oil only £123. All registered on line with Audi too