Hi,
Anyone know if the power tailgate not closing properly (engaging the second catch) is logged anywhere or if the hinges etc are over extended? I bought the car from a main dealer and i was told at time of sale it was an electrical fault and just needed to be "reset" to fix the problem. The issue continued after i left the dealers, so i got it inspected at my local dealer and it turns out there is mechanical damage behind the scenes and its nothing to do with an electrical fault. Looks as if the car has been reversing with the tailgate up, and has hit a low hanging ceiling in a garage etc and its over extended the tailgate and bent the hinges / fixtures to the body slightly.
Dealer i bought the car from are refusing to link the electrical fault and the damage together and are standing firm that the car was damaged after it left them :-(.
Any help / suggestions on how i can prove this damage was done prior to my ownership would be greatly appreciated!
Anyone know if the power tailgate not closing properly (engaging the second catch) is logged anywhere or if the hinges etc are over extended? I bought the car from a main dealer and i was told at time of sale it was an electrical fault and just needed to be "reset" to fix the problem. The issue continued after i left the dealers, so i got it inspected at my local dealer and it turns out there is mechanical damage behind the scenes and its nothing to do with an electrical fault. Looks as if the car has been reversing with the tailgate up, and has hit a low hanging ceiling in a garage etc and its over extended the tailgate and bent the hinges / fixtures to the body slightly.
Dealer i bought the car from are refusing to link the electrical fault and the damage together and are standing firm that the car was damaged after it left them :-(.
Any help / suggestions on how i can prove this damage was done prior to my ownership would be greatly appreciated!