Necroscope
Registered User
When i collected my car 1 year ago to the day yesterday, i requested as most do to have the car set to variable servicing.
So a few weeks ago when the service indicator said service in XX days, i though ow well, and booked it in.
On Saturday i took the car to Stafford Audi, and asked before they did any work to check that the car was on variable, due to the low milage (6700) and the fact that i was back alomost 12 months to the day.
Turns out the car has been set to fixed servicing. Stafford tried resetting the car to variable, but once the service indicator is on, it will not go off (or so i was told).
Stafford recommended that i speak to Stratford (where i purchased the car from) as it was their mistake.
Stratford have apologised, and said to bring the car in at 10K and to pop into a local Lister branch to have the service light turned off.
As of today the DIS is saying:
Next oil change 2800miles/2days
Next service 12500miles/752days
There is an option to rest the oil change interval. Has anyone done this?
If the car had been correctly set to variable would that inspection service still have been around 12500 miles.
Lots of question but i want to be sure that i will not be out of pocket due to Audi's mistake.
Cheers,
Phil.
So a few weeks ago when the service indicator said service in XX days, i though ow well, and booked it in.
On Saturday i took the car to Stafford Audi, and asked before they did any work to check that the car was on variable, due to the low milage (6700) and the fact that i was back alomost 12 months to the day.
Turns out the car has been set to fixed servicing. Stafford tried resetting the car to variable, but once the service indicator is on, it will not go off (or so i was told).
Stafford recommended that i speak to Stratford (where i purchased the car from) as it was their mistake.
Stratford have apologised, and said to bring the car in at 10K and to pop into a local Lister branch to have the service light turned off.
As of today the DIS is saying:
Next oil change 2800miles/2days
Next service 12500miles/752days
There is an option to rest the oil change interval. Has anyone done this?
If the car had been correctly set to variable would that inspection service still have been around 12500 miles.
Lots of question but i want to be sure that i will not be out of pocket due to Audi's mistake.
Cheers,
Phil.