Hi everyone
I am an Audi A7 user and having the same issue with ringtone settings in my car.
My a7 was bought last september 2017, new model (restyling) and from the beginning I could configure ringtone settings without any problem. I also selected "I have an incoming call" (awesome tone XD) and when I received any incoming call, although I was using Android auto or Carplay , the MMI alert worked perfectly and the Audi Ringtone rang as well as always.
But now..., it is unveliable, suddendly, I can't even be able to find the ringtone settings
When I go into Telephone Settings, it only appears to me:
-Message Volume
-Microphone input level
--- however
-Telephone Mute
-Ringtone(to select the different ringtones: moon etc)
-Ringtone volume
As if by magic these three optiones have disappeared!
I also tried to turn up the volume (while receaving and incoming call) and the only thing I got was an increasement of the tone of my telephone ringtone..., it sounds stronger... so,
What 's the problem here? does anyone know how to fix it?? Maybe Audi has to uptade my MMI? this is a general issue??
PD: The MMI ringtones worked perfectly with my last Galaxy S8. Now with my iphone 6S it happes..., besides I tried to pair my father's Nexus 6P and the same issue continues...., Audi Ringtone definitely, is gone...
Thanks a lot for your help in advance.