Some of you may remember me mentioning that my first oil change is scheduled to be done too early, this is due to my service clock not being reset when I picked my car up.
I purchased my S3 brand new from Dundee Audi on 31/5/18 and it was first registered on this date. The car came from Aberdeen Audi and they carried out the PDI on 2/3/18 which started the service clock running.
My car is set to fixed annual servicing and the oil change is being asked for in 24 days, which makes it 2/3/19.
My car as of today has done exactly 2800 miles, so I sent an e-mail to John Clark Group who own and operate both Dundee and Aberdeen Audi explaining all this and asking if it was acceptable for me to wait until around the end of May to bring my car in for its oil change when it will be 1 year old and the mileage will probably be less than 4000.
Approximately 10 minutes after sending the e-mail I received a call from Aberdeen Audi wanting to discuss my issue, which I thought was very good service.
The upshot of this was....if I want to wait till the end of May to have my oil change done, I will need to make an appointment with Dundee Audi to go in and have the quality of my oil checked so that my warranty is preserved.
The dealer is 30 miles away and I was specifically trying to avoid having to go there so early in the year. Had they been local I could just have popped in at my leisure.
I explained that if the service clock had been reset as it should have been when I picked my car up then there would be no issue....and while the woman I was speaking to agreed with me she said I would still need to make an appointment to have my oil checked if I was not planning to have it changed.
I know there will be absolutely nothing wrong with the quality of the oil in my car, but it seems like I have no choice but to jump through this hoop to keep Audi happy.
I am even considering just having the oil changed now seeing as I am going to be there anyway, even though I really wanted to wait till my car was 1 year old and it would have been so much more convenient for me at that time.
I purchased my S3 brand new from Dundee Audi on 31/5/18 and it was first registered on this date. The car came from Aberdeen Audi and they carried out the PDI on 2/3/18 which started the service clock running.
My car is set to fixed annual servicing and the oil change is being asked for in 24 days, which makes it 2/3/19.
My car as of today has done exactly 2800 miles, so I sent an e-mail to John Clark Group who own and operate both Dundee and Aberdeen Audi explaining all this and asking if it was acceptable for me to wait until around the end of May to bring my car in for its oil change when it will be 1 year old and the mileage will probably be less than 4000.
Approximately 10 minutes after sending the e-mail I received a call from Aberdeen Audi wanting to discuss my issue, which I thought was very good service.
The upshot of this was....if I want to wait till the end of May to have my oil change done, I will need to make an appointment with Dundee Audi to go in and have the quality of my oil checked so that my warranty is preserved.
The dealer is 30 miles away and I was specifically trying to avoid having to go there so early in the year. Had they been local I could just have popped in at my leisure.
I explained that if the service clock had been reset as it should have been when I picked my car up then there would be no issue....and while the woman I was speaking to agreed with me she said I would still need to make an appointment to have my oil checked if I was not planning to have it changed.
I know there will be absolutely nothing wrong with the quality of the oil in my car, but it seems like I have no choice but to jump through this hoop to keep Audi happy.
I am even considering just having the oil changed now seeing as I am going to be there anyway, even though I really wanted to wait till my car was 1 year old and it would have been so much more convenient for me at that time.
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