Hi everyone,
Experiencing same issues here. See below for details on the issues. Audi took my car in twice. Did some work. And have it back. Still have the same issues:
I purchased a brand new Audi A3 in September 2020 on PCP. After having the car for approximately 2 months I began to experience issues with the bluetooth, MMI and also started getting dashboard warning notifications. I have detailed the issues below. Please also find attached some pictures to evidence these issues.
Bluetooth
When my phone is connected to the bluetooth and I am on a call my mic stops working mid-conversation. I can continue to hear what the other person is saying but they cannot hear me. This results in me having to pull my car over and disconnect from the bluetooth and speak to the person using the phone's mic and speaker. I had no such issues in the first 1-2 months of owning the car. I have tried unpairing the phone and pairing it again but still face the same issues. I have even reset the MMI and still face the same issues. I have tried an iphone and a samsung s10 and experience the same issue. Shortly after I experience this issue, on some occasions, the dashboard shows a SOS warning (Emergency call function: fault. Function unavailable. Please contact workshop). I am not sure if the two issues are related.
MMI
As I now avoid connecting my phone via bluetooth to the car I use the Audi satvnav more. I therefore rely on the MMI and satnav. On many occasions whilst driving the MMI logs me out and shows me the welcome screen asking me to log in. This is frustrating especially when I am driving using the sat nav. This tends to happen if my car was to slow down or come to a halt. As I drive off the MMI logs me back in again automatically and shows me the screen that was there before. Furthermore, more recently, I have been getting a note pop up, on multiple occasions, stating "No data connection can be established. Please check the network coverage".
Dashboard Warning Lights
On multiple occasions, especially more recently, I have been getting random warnings pop up on my dashboard (virtual cockpit). My stop/start systems can randomly stop working. I get a warning light stating "vehicle start system: fault. Please contact workshop." This is not just a false warning light but my stop/start system does actually stop working. Usually turning the car off and on again would resolve this but today, for the first time, even after turning my car off and on again the warning came back on shortly into the drive.
Other warning notifications that can come on approximately randomly 2-3 times a week include the following:
The SOS emergency call function fault
Audi pre sense: currently restricted
I took my car into Audi where the issues were looked into but the report had said "carried out tests regarding customers other concerns and have been unable to replicate on this visit. No fault saved in the system.". This does not make sense as the issues did exist and still do exist. I was then asked to send pictures in via email. There is an idea that the issues may be related to which location I am driving in but I have not noted a clear pattern. Regardless of where I drive I should not be experiencing this many issues on a brand new car.