software update ahhhhhh

[donna]

waiting for my a3 3.2 v6 update i have spoken to audi in shrewsbury , they are not interested and dont understand, so i emailed audi

uk about the issue with all the information that they require . they phoned me back this evening and thay said they want to run

diognostics . i told them that there is no need to run the diognostics, as this is a software update .

so he is going to speak to his head tech guy to see if there is such a thing .

falling that i will ring huddersfield audi, i think this is where a few of you guys have been succesfully.

 

[Sidhu88]

Its quite annoying that Audi tends to be really variable with the service you get. I understand from one place to another that you deal with different people but there must be some way of getting information to staff. I went to audi in wimbledon not long ago for a few parts, he took the chassis number down and checked everything, came back with a list of parts and that was that, i went to ipswich audi a few days ago, they did the same, and straight away I was notified of the recall work for the injectors. Wimbledon didn't even mention it even though I knew about the problem after reading it on here.

 

[NHN]

Just simply provide the tpi number & say you want that applied to your car, thats it, they dont need to ask loads of questions, just do the job as I had done to my tdi the other week for ecu update.

 

[Lion Garage]

They are very hard to get updates out of.

Many years ago before we had the facility to carry out software updates I wanted an update for a 1.6 petrol for an issue that was well documented for having a software fix. Even when I produced a TPi for the issue they would only book it in for "Diagnostics". The car eventually returned from Audi with a bill for "diagnostics" telling me our customer needed a new ECU and 4 tyres (worst was 4mm!!!). Shortly after I invested in new equipment, did the software update myself and the car is still running faultlesly.


They are a real pain. Find a GOOD independent with the ability to do software updates.


HTH
Steve.

 

[donna]

They are very hard to get updates out of.

Many years ago before we had the facility to carry out software updates I wanted an update for a 1.6 petrol for an issue that was well documented for having a software fix. Even when I produced a TPi for the issue they would only book it in for "Diagnostics". The car eventually returned from Audi with a bill for "diagnostics" telling me our customer needed a new ECU and 4 tyres (worst was 4mm!!!). Shortly after I invested in new equipment, did the software update myself and the car is still running faultlesly.


They are a real pain. Find a GOOD independent with the ability to do software updates.


HTH
Steve.

thanks for the replys guys but i throught it had to be audi to do the software only.

 

[brasiliangringo]

Does an update requires a reflash in the same way its needed when doing a remap ?

 

[donna]

still working on audi
if my car is indeed in need of a software update , will there be fault codes on the diognostics. if so are they false due to the ecu.

 

[-Ju-]

There could be fault codes but probably not as the update is to address a driveability issue. Do as Nigel says, just give them the TPI number and insist on it being carried out.
I honestly wouldn't drive all the way to Huddersfield as they are no better than any other dealer tbh

 

[Lund]

...just give them the TPI number and insist on it being carried out.

Forgive my ignorance but whats a TPI number?

 

[-Ju-]

The TPI number refers to the internal workshop memo with the details of the work etc that needs doing

 

[tcardio]

From CooperUK
I have been made aware that there is a possible issue with the engine management system and that a software update for the ECU has been issued for this engine.

The TPI number is 2010289/3 (it also worded gearbox judder poor acceleration when changing gears at high revs)

The SVM code for the update is 8P01A005

CD UPDATE DISC 4F0 906 961 N

I am aware of a variety of owners who have had this software updated on their cars, having read about them and been in contact with them via the www . audi-sport . net website.

Please see the attached link for confirmation if needed:

8p 3.2 owners please help, software update?? equivelent to vw 6463

There is a variety of other sources for this information online.

I would like to have this update performed on my car as soon as possible.

I understand that it is a 30 minute job and costs about £50 - this would be acceptable.

Please contact me ASAP to arrange for the work to be carried out.

 

[danA3T]

You have to pay for software updates!? York did my old A3 gratis when i took it in for a service once as well as a free vacuum hose recall.