ryan-westlondon
Registered User
All, long story but need to know if anyone has had their clutch, specifcally a clutch repair kit or clutch pack replaced under warranty.
Basically my car after 1 month ownership developed an shuddering issue, it has a 3 month warranty handled by Mapfre provided by the car dealer (non audi)
it's been with Audi for the past one week waiting approval from the warranty company, they today said it's not covered as the clutch is classed as wear and tear. My arguement along with the dealer I bought it from, is that it's an automatic. Fair enough if it was a manual, it's open to abuse. Being an automatic it's an internal part which has simply failed (only 3 years old and fails already!?).
I'm waiting for a response back from Audi who are now challenging the warranty company, my next concern I've bought an audi extended warranty which starts next month following on from the current mapfre one. I've asked audi does their warranty cover an automatic clutch.
Has anyone had theirs replaced under warranty? If not, I'll be returning the car back to dealer basing it not fit for purpose.
Thanks
Basically my car after 1 month ownership developed an shuddering issue, it has a 3 month warranty handled by Mapfre provided by the car dealer (non audi)
it's been with Audi for the past one week waiting approval from the warranty company, they today said it's not covered as the clutch is classed as wear and tear. My arguement along with the dealer I bought it from, is that it's an automatic. Fair enough if it was a manual, it's open to abuse. Being an automatic it's an internal part which has simply failed (only 3 years old and fails already!?).
I'm waiting for a response back from Audi who are now challenging the warranty company, my next concern I've bought an audi extended warranty which starts next month following on from the current mapfre one. I've asked audi does their warranty cover an automatic clutch.
Has anyone had theirs replaced under warranty? If not, I'll be returning the car back to dealer basing it not fit for purpose.
Thanks