Sports Suspension/Magnetic suspension issue

[Dioufy21]

Hi, I have a 2009 A3 which has the magnetic suspension installed, I have an issue where the car went into the garage for warranty work on a rear shock absorber and the sports suspension button no longer works when I try to enable it using the button near the hazard lights button.

I've had it back to 2 garages now and they still can't figure out whats wrong, they have checked fuses & that the shock absorber is plugged in correctly and also tried to read for faults - none are showing! Any ideas what to look for? Also, the esp button no longer works when i press it, would this be linked?

Thanks.

 

[nluk100]

Did they fit genuine mag shocks? Take it back and complain - they have either ****** it or not plugged it in correctly. Get them to scan for fault codes too.

 

[Dioufy21]

The garage had my car in for a day, they did say that they checked the mag shock and it is correctly plugged in. They also performed a diagnostic scan where nothing appeared.

They think its a wiring loom issue, but I don't get how it would be when it should have been a straight mag shock replacement.

Anyway, when I put the ignition on and hold down the sports suspension button the yellow light does appear for around 5 seconds but the sports suspension activated message on the dash doesn't appear. Is there anything I could be checking? I really can't be without my car for a week (that's how long the garage want my car for)

 

[nluk100]

Are they Audi specialists? What did they use to scan the car with as some of the 'other' scan tools only check the engine ecu for fault codes?

I would find a local forum member with vcds and get them to scan for error codes.

 

[Dioufy21]

Just an update, I took the car to another garage and the auto levelling sensor has snappe. This is to be repaired tomorrow/Friday. Would this have any impact on the suspension not working?