Ross-Tech

[ch1z64]

just a heads up that RT are doing a 20% discount for people who want to register a 2nd hand cable and the discount applies to upgrading vins , i just saved £40 .
This offer only applies in month May .
( https://forums.ross-tech.com/showthread.php?22893-Ross-Tech-s-20th-Anniversary-Sale! )

 

[-Ju-]

I bought a second hand 3 vin limited cable and upgraded to the 10 vin a while ago and paid the extra to transfer the licence.
There is a caveat with the licence transfer in that they have to have authorisation from the previous user....suffice to say I haven't had it transferred yet or a reply/refund!

 

[ch1z64]

I bought a second hand 3 vin limited cable and upgraded to the 10 vin a while ago and paid the extra to transfer the licence.
There is a caveat with the licence transfer in that they have to have authorisation from the previous user....suffice to say I haven't had it transferred yet or a reply/refund!

If you have the original users details , you can get in contact with them explaining that you need there details , or get in contact with Uwe at Rosstech explaining your problem about the upgrade you have done already and ask him to look into it . Best to go into vcds and go to about and note the long serial number and when you post to Uwe give him this as i am sure this is how they track the previous owner . Hope that helps

 

[-Ju-]

Tbe cable was bought on Ebay a fair while ago but I continued with the original hex can cable for a while.
I have the order no and contact address at ross tech but never get a reply.
Tbh you dont need to transfer the licence but it was an upgrade offer that I thought I'd use

 

[ch1z64]

Tbe cable was bought on Ebay a fair while ago but I continued with the original hex can cable for a while.
I have the order no and contact address at ross tech but never get a reply.
Tbh you dont need to transfer the licence but it was an upgrade offer that I thought I'd use

I would still bring this up with Uwe cause if your due a refund i cant see why they wouldn't give you one , if your a forum member you can post in the product support part and hopefully get a reply especially if you have all the details

 

[-Ju-]

I would still bring this up with Uwe cause if your due a refund i cant see why they wouldn't give you one , if your a forum member you can post in the product support part and hopefully get a reply especially if you have all the details

Yeah, I was just pointing out it's not a simple case of paying a fee. You need the previous user to reply to the request from RT

 

[ch1z64]

Yeah, I was just pointing out it's not a simple case of paying a fee. You need the previous user to reply to the request from RT

Thats very true , and it does state that in the link if people wish to register the 2nd hand cable but they can still take advantage off the discount to upgrade the cable

 

[-Ju-]

Its great that you posted the link, wished it had been there when I upgraded!

 

[ch1z64]

Its great that you posted the link, wished it had been there when I upgraded!

I only came across it accidently while i was scrolling through posts and i saved £40 on doing both

 

[ashtec125sp]

are there any things to look out for when buying second hand cables?