At my 50K service and inspection, my audi technician has highlighted a timing chain noise. As I do not trust audi for a second, I got a 2nd opinion from our family mechanic, who has said that he 95% sure the rattling noise is the timing chain. He also says that there is no way that the timing chain should falter at 50K miles, and that I should push for Audi to fix it for free.
Audi have quoted around £4500,00 based on 26 hours to fix it. When I ask for a quote to investigate the issue first, they refuse to provide a quote for this and just say it depends on the number of hours it takes. I dont want to authorise the investigation based on an open ended quote and want to pin them down to a specific quote. Surely they would know how long it takes to investigate the issue? And am I right to push to Audi to fix it for free. The car has only ever been serviced by Audi.
Anyone else found themselves in this boat? Would appreciate any advice.
Audi have quoted around £4500,00 based on 26 hours to fix it. When I ask for a quote to investigate the issue first, they refuse to provide a quote for this and just say it depends on the number of hours it takes. I dont want to authorise the investigation based on an open ended quote and want to pin them down to a specific quote. Surely they would know how long it takes to investigate the issue? And am I right to push to Audi to fix it for free. The car has only ever been serviced by Audi.
Anyone else found themselves in this boat? Would appreciate any advice.
