My lease ended on the 2006 A4, so I got myself a new 2008 model. One annoying thing that I am hoping there is a fix for is that after setting the stations on the radio (Symphony model with 6 disc changer), I went to use the left scroll wheel on the steering wheel to change the channel expecting it to work like my 2006 model and scroll through the preset stations but instead it would seek/scan to the next station. This is extremely annoying since it is not the behavior I expect or want. Same behavior as a lot of others are seeing.
I sent Audi an email with my question/comment. To my surprise they called me the next day, so regardless of what else transpired props to their customer service. The woman on the phone agreed with me saying that the manual and the info she had, my radio should scroll through the presets, not scan/seek. She recommended calling the technical support at the dealer. So I called, the guy wasn't really that helpful said he would need to take a look and asked if I could drive in. I said I didn't want to drive the 15 miles if it was something easy. So he transferred me to the sales guy where I explained it for the 3rd time. He agreed and thought it should work that way as well. He said he would go test it out on the floor models and get back to me. He called back later and said he tried two different A4s, all had the same action as mine. Said he couldn't figure out how to change it, said the radio had been changed this year and maybe Audi changed the behavior. If that is the case, even the Audi people don't know about it.
I think I and all the others who liked the old way are screwed. I talked to Audi again, and they said it is acting like it should be as opposed to the first time when they said the reverse. They read it right out the manual, I asked where since my Radio manual leads me to believe otherwise. My manual was dated 4/23/2007, they claim theirs is June 2007 and that the functionality has changed and they were extremely sorry this wasn't communicated properly. To which I responded they didn't even seem to have the correct manuals in the car. I also asked if there were other radio decks that could replace it that might do what I want, but no luck. As you can see by the attached picture, to me it looks like it should do what I expect, but Audi clearly f***ed this up and f***ed the new owners in the process. I won't even get into how they messed up the radio display for the station name versus the song name and artist display... I have had this car for almost a week and instead of enjoying it, I just want to give it back all because of some annoying radio controls (some people out there won't think this is a big deal, and they have every right to think that, but user interface is big deal to me, why should I have to take my hand off the wheel to change to one of my preset which I probably do at least 30-50 times on a short trip and never scan or seek?)
A guy on another forum said this has happened before and that Audi corrected it several months later with a flash update, well see if that happens this time.
