So, the owners handbook says hold the lock button on the remote for more than 1 second and the windows and sunroof will close. My windows do, but the sunroof remains open. How about yours?
Probably just a coding issue. Your dealer should be able to fix it.
Or if you have access to Vagcom check that the following bit is set- Select 46 comfort system - 07 long coding - Byte 05 Bit 5 Comfort closing sunroof via remote control active
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