My contact at the dealer was not working today. I just got the email from Audi uk saying it arrived in uk and next step is to transport to dealerDid your dealer know the status? Or did they say still waiting for ship etc?
My contact at the dealer was not working today. I just got the email from Audi uk saying it arrived in uk and next step is to transport to dealerDid your dealer know the status? Or did they say still waiting for ship etc?
Nice. I got the final checks email 4 weeks ago todayMy contact at the dealer was not working today. I just got the email from Audi uk saying it arrived in uk and next step is to transport to dealer
I am sure we both had ours on the same day around the 4th Sep so I am sure yours cannot be that far behindNice. I got the final checks email 4 weeks ago today
The Q5 is built in Mexico I believe and then used to go back to Germany for additional Quality Control checks, although that was when the factory was new, so not sure if that still happensI asked my dealer about my q5 today as its 5 weeks since build and I was told 5-6 weeks. Basically just wait until its landed in the UK.
Part of his response was :
"Annoyingly logistics are a bit unpredictable. I had an S3 built and with us within 2 weeks which was unreal. Whereas I've had other cars sit awaiting shipping to the UK for 3-4 weeks, so it is a bit of a nightmare sometimes"
We got the " final checks " email on the same day.alesI got my "final checks" email on Monday 25th and then the dealer followed that up with an email saying it had left the factory and was on its way. Dealer says it should be here late October.
Must admit, I was a little disappointed. I thought once it was on its way, why would it take about a month to get here? Surely the actual transit elements only take a few days total (lorry to German port/ship crossing/lorry to dealer), so do the cars just sit at the ports (on both sides) for several days/few weeks?
It's very difficult to just be patient in these circumstances! LOL
They've built around a million so I think they're more trusted now. It goes from Mexico to NY then NY to Germany where it falls into the European logistics operation and then over to the UK.The Q5 is built in Mexico I believe and then used to go back to Germany for additional Quality Control checks, although that was when the factory was new, so not sure if that still happens
I had the same update yesterday. Car is definitely going into production 9th October and up to 10 weeks then for delivery.How long did it take from the start of the build until you got the email saying it was in the UK? My dealer advised me up to 10 weeks which seems like a long time.
Has anyone who has already received their car struggled to sort insurance as the reg plate isn't being recognised?
Yeah lol 11.20! Can anyone see when the boat actually arrived? I’m hoping it arrived a few days ago and already on its way to dealer and emails are just delayed?Time stamped 11:20?
A couple of us waiting on q5's did too. Bulk email for the whole boat load
My dealer told me on Friday lunchtime so a small delay from then but don't know how accurate his info was. The other q5 guy got told by his dealer this morning.
My dealer is charging me for it :-(Are you meant to get half a tank of fuel with a new car or is it just dealer discretion?
What kind of work did you do?An update, picked up my car today this would be 4 weeks after final checks email, buzzing with it! hope you all have your cars with you soon, definitely worth the wait, best of luck to you all!
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I’m assuming I won’t get a further update email and I’ll just get a call from my dealer saying it’s ready? Or do they call you say a week in advance to book in a collection appointment?I am pretty sure my car was on the same ship as some of yours as I finally got a notification yesterday to say it's in the UK (so yes, I have gone from not knowing if it was built to it being in the UK in less than 2 weeks thanks to the leasing company's lack of updates haha)
Hopefully won't be too long now for any of us once they've made their way from Grimsby (especially hoping since my current car's MOT+service are due in a month and I want it gone before having to redo them lol)
My dealer usually calls me himself.I’m assuming I won’t get a further update email and I’ll just get a call from my dealer saying it’s ready? Or do they call you say a week in advance to book in a collection appointment?
To be fair, this is my first new car from Audi but yes as far as I'm aware you'll just get a call once the dealer have it ready for you.I’m assuming I won’t get a further update email and I’ll just get a call from my dealer saying it’s ready? Or do they call you say a week in advance to book in a collection appointment?
Just annoying the waiting any not knowing lol, I want to plan aheadTo be fair, this is my first new car from Audi but yes as far as I'm aware you'll just get a call once the dealer have it ready for you.
Thats what I'm waiting on anyway!
Yeah, I am quite impatient so don't like waiting without knowing lol, but based on past posts in this group I don't think it will be any longer than 2 weeks now they're in the UK. Especially since we are now into October there won't be any waiting for 73 plates to come out so that'll hopefully make it quicker than some last month.Just annoying the waiting any not knowing lol, I want to plan ahead
Yeah 2 weeks won’t be bad as I assume ship came in last Friday so half way there now lolYeah, I am quite impatient so don't like waiting without knowing lol, but based on past posts in this group I don't think it will be any longer than 2 weeks now they're in the UK. Especially since we are now into October there won't be any waiting for 73 plates to come out so that'll hopefully make it quicker than some last month.
I placed through my company car portal too. End of May and been given delivery estimate of January (due to Christmas etc) (I’ve also ordered a 40 TFSIe S Line) so seems to be standard at the minute.I placed my order (A3 Tfsie 40 S-Line) via our company car portal 27/07, this was approved via a funder middle of August, and I've received a delivery date of 13/03/24.
As it's a company car I'm assuming I won't receive all the normal Audi automated updates/emails and I'll have to keep chasing. It's my first new car and 7 months seems a long time to me, although not as bad as some I've read over the last 10 pages or so!
I noticed that they often don't respond to email. I start calling because it's easier.I placed through my company car portal too. End of May and been given delivery estimate of January (due to Christmas etc) (I’ve also ordered a 40 TFSIe S Line) so seems to be standard at the minute.
I agree with the chasing, I have chased the dealer looking after my order (Leeds Audi) I got a response around 3/4 weeks ago to say I’ve been given a build week of 44 (30th October). I have emailed twice since with no reply. Was hoping to get confirmation of this build week being locked in as it’s less than 4 weeks away now. Hopefully it’s not been delayed as I’m hoping it’s in the uk before the Christmas period
I placed through my company car portal too. End of May and been given delivery estimate of January (due to Christmas etc) (I’ve also ordered a 40 TFSIe S Line) so seems to be standard at the minute.
I agree with the chasing, I have chased the dealer looking after my order (Leeds Audi) I got a response around 3/4 weeks ago to say I’ve been given a build week of 44 (30th October). I have emailed twice since with no reply. Was hoping to get confirmation of this build week being locked in as it’s less than 4 weeks away now. Hopefully it’s not been delayed as I’m hoping it’s in the uk before the Christmas period
once Leaseplan approved the order, the dealership emailed me to double check the spec was correct before they placed the order with the factoryAt which point did you find out which dealer your order was placed with?
mine arrived at the port on 28th and expected with the dealer on the 6th. Collection from 10th onwards.I’m told mines still at port waiting to be deflated and normal times from port to dealer at 7 to 14 days. It then has to go to prep centre for pdi then sent to dealership